Account lock-outs

[happymeal]

Afternoon/evening!

 

I've got an issue but I don't know if I should pop it under here, or Server03...

 

We've been rolling out Win7 machines to a number of our sites, with Server03 on the majority of sites (Rolling out Server08R2 in a few months) - so far we've not had too many issues, but a re-occurring issue is that the users are having their Windows accounts locked out. This is happening either when they are logged in and lock the screen, or when they try to run a batch-file on their desktop which kicks off some software in a folder on the Server (They get a "referenced account is locked out" after a few minutes though sometimes).

 

To start with - I assumed they were getting a Windows prompt asking them to enter their Windows "Class" domain details and either entered their "Work" domain details, or entered their "Class" one and then changed the password - locking the account out through either mis-reading the prompt or using older cached details.

 

I've had a poke around, and I can't see anything to back that up though. I haven't seen anything consistent, and one user who we purposely haven't changed her password is getting locked out every few hours. We've cleared caches on most sites, but that hasn't changed much.

 

I can't see the GP at present (That's looked after by our head office down Saarf - not a chat I want just yet), and I'm running out of potential ideas to get us through until we roll out the new servers.

 

In the meantime - I've added "users" and "everyone" with full control to the batch-file and the folder on the server it relates to, just to see if that helps the issue short-term until we can get around to kicking off the new server rollout, and will look at the site tomorrow morning after classes start to see what crops up in the log files.

 

Can anyone else think of what might be locking the accounts out, or can anyone think of a way to get rid of the Windows Security box that appears when trying to access resources on the server - I'm trying to learn about Servers at the moment, but because I've got a book here, people are asking me for help on this!