millshre Posted November 11, 2014 Posted November 11, 2014 I'm having trouble with Google Earth. I've googled the issue and came up without a working solution. I have a lab that actively uses Google Earth, the lab was imaged over the summer, and since then Google Earth has not worked for students. It just shows a black screen and no layers listed. If I log in as a teacher or an administrator, it works perfectly. After checking, I can say with certainty that nothing is being blocked by the filter. Any advice?
ZeroHour Posted November 12, 2014 Posted November 12, 2014 I'm having trouble with Google Earth. I've googled the issue and came up without a working solution. I have a lab that actively uses Google Earth, the lab was imaged over the summer, and since then Google Earth has not worked for students. It just shows a black screen and no layers listed. If I log in as a teacher or an administrator, it works perfectly. After checking, I can say with certainty that nothing is being blocked by the filter. Any advice? what graphics cards do you have? Also are teachers accounts local admin?
millshre Posted November 12, 2014 Author Posted November 12, 2014 what graphics cards do you have? Also are teachers accounts local admin? Teachers are not local admins. They have some higher privileges, but they are not local admins. These PCs use the onboard graphics from Intel.
Arthur Posted November 12, 2014 Posted November 12, 2014 These PCs use the onboard graphics from Intel. Latest drivers?
millshre Posted November 12, 2014 Author Posted November 12, 2014 Latest drivers? I can't say with 100% certainty that they all do, but the one I'm testing with does.
ZeroHour Posted November 13, 2014 Posted November 13, 2014 Which mode are you running Google earth in?
millshre Posted November 13, 2014 Author Posted November 13, 2014 Which mode are you running Google earth in? It doesn't seem to matter. Both OpenGL and DirectX have the same issue.
tech_guy Posted November 13, 2014 Posted November 13, 2014 (edited) Problem with student access to the cache file? This link shows you how to delete it but it could be your students dont have access to this directory and that lack of appropriate perms is causing the problem? How to Delete Google Earth Cache File | eHow Edited November 13, 2014 by tech_guy 2
ZeroHour Posted November 13, 2014 Posted November 13, 2014 Problem with student access to the cache file? This link shows you how to delete it but it could be your students dont have access to this directory and that lack of appropriate perms is causing the problem? How to Delete Google Earth Cache File | eHow Aha that just reminded me, do you redirect either pupil or staff profiles appdata directories? It may be worth running Process Monitor and checking to see what earth is accessing file/registry wise. 1
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