Apple Configurator/Meraki

[Iain.Faulkner]

Apologies if this is in the wrong place....

 

I'm trying to get 10 iPad mini's (I know there is a seperate forum for iPads, but this relates to my Mac Server) to join the Meraki MDM through the Apple Configurator. Most of the process seems to go through ok, however when it tries to install the Meraki Management profile it fails, with the following errors.

 

Description

Profile installation failed - Code 4001 - Domain - MCInstallationErrorDomain

 

Description

The internet connection appears to be offline - Code -1009 - NSURLErrorDomain

 

From what I can see, the internet connection is fine (transparent proxy for the Mac Server, using a hidden open SSiD for the iPad's) I can certainly browse using a variety of websites.

 

Any suggestions?

 

Thanks

 

Iain

[davidacland]

Hi Iain,

 

I've set this up for a few schools recently. To get it working I had to:

 

- Install a Wi-Fi profile before the Meraki profile (otherwise it doesn't have an Internet connection when it tries to enrol)

- Install the Meraki MDM profile from your Meraki portal

- Add the MDM server URL in the in Setup > Configure Settings (something like https://ios.meraki.com/apple_mdm/profile... etc)

 

The error you're getting does sound Internet related so I would make sure the Wi-Fi profile is being manually installed before the MDM enrollment. If it is I would test it on a simple Internet connection, perhaps 3G tethered from your phone or at home if you have a laptop you could try it out on.

 

Hope this helps

 

David - Amsys