BT Versatility Ports Module

[blueglowey]

Hi All,

 

Looking for some help regarding a BT Versatility PBX and a ports module that does not seem to be recognized by it. Our PBX has modules installed in the following order

 

Base | 8 port | 8 port | Options | 8 port | 8 port

 

When programming from a feature phone I can see only 32 extensions when I would expect to see 40 (8 in the base plus 4 * 8 from the ports modules). I can dial all 32 extensions (20-52) listed and I have reseated the last module several times as it seems to be the one that is not detected as well as power cycling the whole system (mains and BBU).

 

Do i have to tell (program/configure) the PBX that a new module has been installed to see 40 extensions or is there some 'don't use the last slot on your pbx rule?

 

Any thoughts would be most appreciated.

 

Cheers

 

James

Edited July 10, 2014 by elsiegee40