ass17 Posted June 13, 2014 Posted June 13, 2014 Hi, We can get nearpod to work over proxy even though it suppose to work on ports 80/443. We even added in the authentication exceptions for the URLS in smoothwall. All other internet services are ok, any help?
OB1 Posted June 16, 2014 Posted June 16, 2014 Have a look at your realtime logs and see if there are any issues there (recommend filtering by IP). Which domains have you added authentication exceptions for?
ass17 Posted June 16, 2014 Author Posted June 16, 2014 Had it confirmed today by a nearpod support agent that they are having issues with live sessions behind a smoothwall box. They haven't a clue what is causing as yet.
nile_c Posted June 19, 2014 Posted June 19, 2014 If nearpod would like to get in touch, do let us know. Myself @OB1 @ibpalle or @tom_newton will be able to organise some sort of diagnosis tag-team
ass17 Posted June 26, 2014 Author Posted June 26, 2014 They say they have tweaked a few things backend, so show now work!
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