Word 2003 Problems

[pallen]

I have a laptop with WinXP and Office 2003 installed. It seems to load up fine, but if I try to insert a text box (or anything using the Drawing toolbar it seems) the image of a text box flashes on screen and then dissapears. I've deleted normal.dot in case it was corrupt and also updated to SP2 but it still has the same problem.

 

Has anyone seen this problem? I would like to avoid reinstalling if I can help it.

 

Cheers

[pallen]

OK quick update, I have tried reinstalling Office 2003, and uninstalling, restarting then installing again. But still get the same error. I have managed to get it working once,but after a restart still get the same problem trying to insert text boxes. I would have tried to update Windows but cant connect it to the internet at this time.

 

Anyone got any other ideas I can try?

[MiniTim]

Hi,

 

We had the same problem with Publisher 2003 last year, I think we got around the problem by reducing the Graphics Hardware Acceleration in the troubleshoot tab of the display propeties.

Might not be the same for Word but worth a go.

 

Tim

[benit2]

there is an option in word called Drawing cavas, this can have similar effects, try turning it off and see oif makes any difference!

 

Ben

[pallen]

Thanks, I will try that, wont get the laptop back till tom, but hopefully it'll work.