SMART Notebook 11.4 continued woes with the XPS File Converter

[dhoward_westexetc]

Has anyone managed to successfully get the SMART Notebook Document writer to work in SMART Notebook 11.4?

 

Since version 10.8 I seem to have endless woes with this in testing successive version of SMART Notebook, basically it will get to about 25% before it will crash out with an error message "unable to convert some files. The XPS file converter failed". Some versions would work, others do not.

 

My test setup:

 

- Windows 8.1 Pro x64 + latest updates.

- SMART Notebook 11.4 Dec 2013 version

- Flash Player ActiveX and Plugin 12.0.0.44

- .NET Framework 4.5.1 + all updates.

- XPS Services installed.

 

Anyone with any hints?!! Thanks !

[dhoward_westexetc]

Further to this, it is even stranger than I thought. Windows 7, with the same .NET Framework version, and it works fine! Windows 8.1 - crashes straight out.

[singsc]

We were receiving this error in a couple classrooms with Windows 7, Notebook 11.4, .NET Framework 4.5.1.

 

I changed the fonts and the error went away.