Learnpad Keyboard issues

[newdriftking-2008]

Hi Guys,

 

Long time since I visited the site,

 

I work in a school that have a number of Learnpad tablets, we've started to notice that when you try to type on the on screen keyboard you get everything but what you typed. Even a full factory reset doesn't resolve the issue.

 

Also, on some of the newer style Learnpad I keep getting "wifi not in Range" even though I can be physically stood underneath the Wireless AP.!

 

Has anyone got any suggestions?

 

Cheers

Edited January 30, 2014 by newdriftking-2008

[AvantisSystems-Tom]

Hi There,

 

My name is Tom, I'm a Sales Engineer for LearnPad.

 

I'd like to discuss these problems with you in more detail, if you want to PM me with your schools name that will enable me to identify the particular model of tablet you currently use.

 

I'll PM you my contact details as well so you can call me directly if you prefer.

 

Kind Regards

Tom

[newdriftking-2008]

Hi There,

 

My name is Tom, I'm a Sales Engineer for LearnPad.

 

I'd like to discuss these problems with you in more detail, if you want to PM me with your schools name that will enable me to identify the particular model of tablet you currently use.

 

I'll PM you my contact details as well so you can call me directly if you prefer.

 

Kind Regards

Tom

 

Hi Tom,

 

The learnpads I'm having serious issue with are the LP297W model, having terrible issues with the touch recognition on 5 of these not being correct - I've tried to do a factory reset but this hasn't done anything not sure where I can go with them now.

 

It's very frustrating as there is very little information around on the learnpads