Guidance: Dealing With Complaints by Parents or Carers on Social Networking Sites

[elsiegee40]

As detailed in the blog of Kent's eSafety Officer, Rebecca Avery, aka @esafety_officer here:

Updated Kent Online Safety Guidance: Dealing With Complaints by Parents or Carers on Social Networking Site | Kent Online Safety Blog

 

The Kent Area Education Officers (AEOs) and Education Safeguarding Team have updated the ‘Dealing With Complaints against Schools and Settings by Parents or Carers on Social Networking Sites‘ for September 2017.

 

The document contains:

• Updated guidance for leaders and managers to assist them in with responding to complaints made on social media sites by parents/carers
  
• Updated template letters
  
• New flowchart
  
• Information on legislation
  
• Suggested preventative action
  
• ‘Dealing With Complaints against Schools and Settings by Parents or Carers on Social Networking Sites’
  

Kent educational settings can consult with Rebecca Avery, Education Safeguarding Adviser (Online Protection) and/or Ashley Assiter, e-Safety Development Officer, regarding online safety.

Edited September 18, 2017 by elsiegee40