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Office Software Thread, Re-installation error in Technical; The machine in question had Office 2010 64-bit installed. The user was experiencing issues when exporting from Quickbooks Enterprise so ...
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    Re-installation error

    The machine in question had Office 2010 64-bit installed. The user was experiencing issues when exporting from Quickbooks Enterprise so I figured I would downgrade her to 32-bit version of Office 2010. I removed the 64-bit version without issues. After I rebooted I tried to install Office 2010 Standard 32-bit (from an ISO downloaded directly from the Microsoft Volume Licensing Center) and the installer crashed after it began the install. I tried copying it to the hard drive and running it as Administrator but it still crashes. The first error in the log says:

    "Cannot start standalone OSE. from C:\install\Office2010 Std\Standard.WW\ose.exe. Error code: 0x80070102"

    I can post the entire log if needed, its only about 6k or so.

    Any help is appreciated!

    Thanks,
    Mike

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    The following Microsoft FixIt might be worth a try?

    http://office.microsoft.com/en-gb/su...104027750.aspx

    Direct Download Links
    Office 2010/Windows 7: http://go.microsoft.com/?linkid=9737366
    Office 2010/Windows 8: http://go.microsoft.com/?linkid=9824112

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    Thanks for the reply, but I had already gone through those.

    I did fix the problem though, using a completely different method.

    I noticed that whether I ran the 32-bit installer or the 64-bit installer they each gave me the same OSE error message but referenced different files in the install folders. The 64-bit version complained about the Office32MUI and the 32-bit installer complained about the Office64MUI. So I thought maybe this was some strange conflict of architecture because I had the 64-bit version of Office installed previously. I decided to manually create the OSE service, copying the service parameters from the registry of a working computer. I rebooted, made sure my new OSE service (which didn't exist at all previously) was running, and ran the installer. It worked perfectly. I guess if you don't have OSE running it will try to use the OSE.exe file in the setup directory and that was obviously failing, so I figured I would give it a service using the OSE.exe file from the 32-bit setup directory. Odd resolution but I'm just glad its working now.

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