Lost my NAS?

[El_Nombre]

Hi everyone.

 

I'm still a bit new to all this large network stuff, and so been hammering away at it all morning.

 

It appears I've lost a NAS somehow. We were informed of it not working this morning; staff could not connect to it and neither could I as administrator. I could ping it though and get into the administration console of it with its ip address in internet explorer.

 

Gave it a restart to see.

 

Now I know it's on (the light is on at least) but I cannot ping it or get into its admin console anymore. The reservation is still there for it on the server, but no way of getting to it I can see.

 

Am I missing something stupidly obvious? What might I try?

 

Thanks...

[Domino]

Network connection/cable?

 

has it possibly lost the ip config? can you connect it to a machine with a standard (192.168.0.1) ip range and connect to it?

[El_Nombre]

Cheers for the reply! Oh man, first 'real' job to do and I feel like I'm fudging it...

 

Shouldn't it 'just work' though when turned on? DHCP should notice it and assign everything correctly, right?

 

I'll get a laptop to it though and try that out. Thanks.

 

EDIT: Oh well, discovered we have a useful utility for finding these NASes on the network. It had given itself a 192.168 address, which I can change from the management console on this machine, but cannot make it 'take' the DHCP reservation. Changed the reservation to a new address on the server but didn't want to take that one either. Little git.

 

I'm back to the management consoles at least so I think whatever's ailing it can be gotten to now.

 

Cheers Domino.

Edited October 20, 2008 by El_Nombre

[Domino]

Yeah, I'm guessing its a home type system? rather than an enterprise level one?

 

I've found it happens from time to time with some gear.

 

If you can reflash the firmware without losing your data that's normally a good bet.

 

Hope you get it working!

[somabc]

If you have a small network, you may find it easier to not use DHCP for your fileserver / NAS

[matt40k]

How big is the place? (Users\disc space)

[elsiegee40]

Trying to wipe the cobwebs off a distant memory when I don't have access to the server.

 

This happened to me when the NAS was powered of by an electrician who switch off the main supply to do work.

 

I rebooted it and it started, but I couldn't talk. to it. I know I could access the admin for the NAS, but couldn't use the NAS.

 

This solution is far from technical, but might jog the memory of someone else for an exact answer. Failing that I'll double check my notes when I'm in school tomorrow. I think it needed a Windows service starting through the NAS admin panel on the server, but will double check in the morning.

[mrtechsystems]

Not been funny but what type of NAS it is iomega have good utils to detect it

[powdarrmonkey]

How very disappointing, I was hoping for an i-can-ping-it-but-not-see-it thread

[El_Nombre]

Hi again - it's working now (sort of.)

 

We have a reasonably sized school here - an admin domain and a curriculum domain with one-way trust from the admin side. About 50 admin users and a few hundred curriculum users.

 

Anyways, with the address I can set in its console I can map drives to it again now. Thanks for all the help there everyone. It's a Buffalo NAS also.

 

I think the firmware could indeed do with reflashing, but I'm leaving it for a little - that can go on my 'to do' list. Hehehe...

 

And what happens in an I-can-ping-it-but-not-see-it thread?

[Domino]

Good to hear - it might be an idea to set some time to make sure everythings up to date on it....but make sure you have good backups