Sorry, was ages ago and didnt take any notes as it didnt help us.
No sorry, well did find it but didnt make any difference. Sent back to Sanyo repairer who said it was a bulb error, changed the bulb, charged us the earth and sent it back working. Fortunately its never put a foot wrong since but would never buy another one.
Thats good. Might have to show this to the school bursar.
i have filled in the form and waiting for a reply.
Its not free for schools I am afraid, pricing can be found here: On-demand Help desk, Customer Support & Service SaaS from OP Software - Educational Pricing
If you need longer than 14 days this can be arranged. Have you requested a trail already?