You don't get an immediate return on thin clients as you require the server infrastructure to support them, the saving comes in that they last longer...
I've had really good success with videos. You have to make them accessible and then always direct people to them. Sure, some people don't bother, but...
The process is nigh on the same anyway, just running autoreports.exe instead of command reporter, plus it then when it works pops up for the users on...
The document i had is no longer available, but i think it's all pretty much covered in the standard reports manual. Is this what you used? : Section...
You might find some help on here but Advanced Learning won't help you code. The idea is they provide the framework for the API and then you use SOAP...
