I agree about going to Ian Livingstone. You will get a reply from him and someone from his team will look into the problem and get back to you fairly...
Occasionally you come across a piece of tech that makes you think... and then very rapidly makes you think "where can I get one?!", for team CP this...
I currently have 48 iPads deployed and find I'm permanently tinkering and tweaking. There is always an app or something that will never play nice or...
I have looked at a NetApp offering, but for the same price point I wouldn't think it would provide the same performance, although i've yet to see it...