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Yorkshire & Humberside Grid for Learning (YHGfL) Thread, YHGfL Downtime in Regional Broadband Consortiums (RBC); Did anyone else experience a lengthy spell of down time of their internet connection (YHGfL) today? We had no internet ...
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    steve's Avatar
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    YHGfL Downtime

    Did anyone else experience a lengthy spell of down time of their internet connection (YHGfL) today?

    We had no internet connection from 5.15am until 12:45pm

    Had to tell staff it was due to snow on the line

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    Yea, there was no internet for the kids here on the secondary proxy.

    I have other proxy settings, including a staff one that allows access to the social cast for sites like utube, and this was working without problems.

    Give a call to the edit center and get Grant to give you the proxy settings, or get in touch with collin chinn to see if this can be setup for your school.

  3. Thanks to Galway from:

    TechSupp (6th December 2008)

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    We had problems as well although it was from sometime in the moring before I arrived untill about 11.00am. Might inquire after those alternative proxy settings though, as that would be really handy.

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    The explanation I was given was that the grid had load balancing issues. All or most of the connections were going via one or two servers resulting in them falling over. One solution did work for a time but then failed again. I do have an 'adult' proxy setting but didn't think to try it

    YHGfL also had problems last week with regard to their web hosting server being hacked. Took some time to resolve that one as well.

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    Galway's Avatar
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    We managed, the staff still had the internet and were still "able" to teach with it. They did complain though that the students couldnt use the net, but my suggestion to turn them off as well wasnt what they were looking for!

    On an unrelated note. Anyone tried to restore one of those student laptops yet the authority provided, with the images they sent. They are incorrectly imaged and fail ... been asking for a working version for weeks. In the end I fixed it myself.

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    Quote Originally Posted by Galway View Post
    student laptops yet the authority provided
    Obviously a different authority, we haven't been provided with any

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    You don't know how lucky you are

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    Cool

    Hi,

    They have two load balancers, both decided they were masters which as you can imagine caused issues, a new proxy was released with the address of newproxy.yhgfl.net.

    The BT address secondaryproxy.bty-h.org.uk that normally resolves to proxy.yhgfl.net was stuck on resolving to that address, and not the new address newproxy.yhgfl.net.

    That is the reason they were asking people to flush their DNS in their proxies, to update the address that secondayproxy.bty-h.org.uk resolved to.

    Good old YHGFL.

    Dan

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    Quote Originally Posted by danrhodes View Post
    Hi,
    They have two load balancers, both decided they were masters which as you can imagine caused issues, a new proxy was released with the address of newproxy.yhgfl.net.
    The BT address secondaryproxy.bty-h.org.uk that normally resolves to proxy.yhgfl.net was stuck on resolving to that address, and not the new address newproxy.yhgfl.net.
    That is the reason they were asking people to flush their DNS in their proxies, to update the address that secondayproxy.bty-h.org.uk resolved to.
    Good old YHGFL.
    Dan
    So we poor primaries got caught out by the secondaries? Nice one.

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