Not sure about the inside of those beige boxes, or what the make of the current PBX is. Our current handsets are Panasonic KX-T7420 handsets, which have "Digital Super Hybrid System" written on the front.Quote:
Do the boxes have circuitry in or are they just wire to wire connections? What make is your current PBX, are there any digital handsets?
Wow great comments here, just one basic question I wonder if there is an agreed answer:
What steps should I take before arriving at a decision to install a VOiP system?
What about backup plans? If your network goes down, what do you plan to do instead? Will you need UPS's on all switches or just on those areas which are vital?
Can your switches provide PoE to your phones? If not, how will you power them? Individual plugs (what if the power goes off?)? New switches? PoE midspan devices?
What capabilities do you need from your system? Do you have *nix knowledge to use an asterisk system yourself, or would you want to get a commercial voip system in?
I'm sure there's more. I'll post again if I think of it.