Networked Point of Sale terminal/workstation
Hi guys, first post. Great site here, great resources.
A bit of history of my situation, sorry to bore you.
It appears I have become the default IT guy at work, I have a smattering of knowledge of bits and pieces but due to being busy, other unrelated duties (my actual job), ADD or laziness most times I don't have the necessary skills to know what I am doing.
Networking for instance I'm aware of the basic concepts but I never get to use what I learn since I don't have admin access (head office IT staff 250km away does).
My issue at the moment is I have to find out how to connect a Point of Sale (POS) terminal/workstation to the POS server (Windows Server 2003...no admin password of course). It should be as easy, the problem is in the server room the POS terminal isn't patched to the correct router since the POS workstation was moved a new network jack has to be set up. All of this done without head office IT being here or caring if it works or not (long story, don't ask).
I compared a working POS workstation that is working and tried to hook up the other in the same way but it doesn't appear to be working. I wonder if the POS server network service has to be restarted or refreshed since the POS terminal I connected to the "live" system.
It's confusing, the POS workstation network jack goes up to a 3rd floor patch panel, to a Cisco 3750 router, the router output goes to a cross connect panel which is connected to another cross connect panel on the 1st floor, from that cross connect it's patched to yet another Cisco 3750 router and from there I lost it (what a mess) but I assume it's connected somehow or somewhere to the POS server - the server is only inches away from that router!
Sorry for the novel, I'm interested in learning this but it's frustration without the support or necessary access.