Samsung Chromebook and wireless issues
We have a strange problem where some Chromebooks the English department bought would not work over wireless. We tried them in our building and they worked fine. English kept reporting constant disconnections (which I did witness in their office, but only on the Chromebooks, my netbook and phone had no problems).
Looking into it further they have 2.4 GHz b/g interfaces on the access points in their building and we have 2.4 GHz b/g and 5GHz a/n. I tried one of their access points in our building and, despite being right next to the AP, the Chromebook always connected over n to one of the others. I started shutting the other AP's down to try and force it to connect to the b/g interface and it 'preferred' to connect to one on the other side of the building (despite having a signal strength of -79dbm) to the b/g AP in the same room.
b/g does work on the Chromebook as it connects when there are no other AP's within range, but I am wondering if the problem is they are trying to connect to n in neighbouring buildings and on other SSID's? I am wondering if this could cause the disconnections?
Does anyone else have any problems using Samsung 550C Chromebooks on b/g?
Does anyone know if Chromebooks prefer wireless n no matter what signal strength is on other interfaces?
I want to try changing the SSID on the English AP (to force a connection to it and then see how stable it is) but this is managed centrally by the NM (not here right now) on WCS.
Thanks for any feedback.