+ Post New Thread
Results 1 to 8 of 8
Wireless Networks Thread, Update failing on Ruckus ZD1100 in Technical; I have managed to get the latest firmware 9.4 but when trying to update on the ZD it fails every ...
  1. #1

    Join Date
    Feb 2009
    Posts
    193
    Thank Post
    5
    Thanked 17 Times in 15 Posts
    Rep Power
    16

    Update failing on Ruckus ZD1100

    I have managed to get the latest firmware 9.4 but when trying to update on the ZD it fails every time. it uploads just fine then asks me to make a back up all ok when i press "Update" takes me to the splash screen goes to restarting then crashes there and all i get is a flashing red light for 2 hours on the ZD itself?

    Can i update straight from 9.1 to 9.4 or do i need to update to 9.3 before updating again?

    Thank you

  2. #2

    localzuk's Avatar
    Join Date
    Dec 2006
    Location
    Minehead
    Posts
    17,617
    Thank Post
    514
    Thanked 2,442 Times in 1,890 Posts
    Blog Entries
    24
    Rep Power
    831
    I believe you need to go through the stages inbetween, as the jump from 9.1 to 9.4 is quite considerable.

  3. Thanks to localzuk from:

    DJ-Jonesy (28th June 2012)

  4. #3

    Join Date
    Feb 2009
    Posts
    193
    Thank Post
    5
    Thanked 17 Times in 15 Posts
    Rep Power
    16
    I thought i might. Now to badger the reseller.

    Thank you very much

  5. #4

    Domino's Avatar
    Join Date
    Oct 2006
    Location
    Bromley
    Posts
    4,126
    Thank Post
    215
    Thanked 1,255 Times in 786 Posts
    Blog Entries
    4
    Rep Power
    505
    Quote Originally Posted by DJ-Jonesy View Post
    Now to badger the reseller.
    need a franklinator?

    18841.jpg

  6. #5

    Join Date
    Feb 2009
    Posts
    193
    Thank Post
    5
    Thanked 17 Times in 15 Posts
    Rep Power
    16
    Quote Originally Posted by Domino View Post
    need a franklinator?

    18841.jpg
    Ohh where can i get one from?

    shut-up-and-take-my-money1.jpg

  7. #6

    teejay's Avatar
    Join Date
    Apr 2008
    Posts
    3,170
    Thank Post
    284
    Thanked 772 Times in 582 Posts
    Rep Power
    334
    We've sometimes been issued with an update for the wrong product which causes the upgrade to fail, so make sure they are sending you the update for the correct model.
    (No I'm not naming the reseller, well I might if I don't receive a reason to keep quite from them )

  8. #7

    Join Date
    Jan 2009
    Posts
    109
    Thank Post
    3
    Thanked 21 Times in 16 Posts
    Rep Power
    15
    From the release notes for v9.4:

    6 Upgrading to This Version
    This section lists important notes on upgrading ZoneDirector and ZoneFlex to this version.
    6.1 ZoneDirector
    6.1.1 Official 9.4 upgrade path:
    9.1.2.0.8 to 9.4.0.0.110
    9.11.0.0.38 to 9.4.0.0.110
    9.3.0.0.87 to 9.4.0.0.110
    9.3.1.0.30 to 9.4.0.0.110
    9.3.2.0.3 to 9.4.0.0.110
    If you are running an earlier version (including 9.1.0), you must first upgrade to 9.3 before attempting to upgrade to 9.4.
    I know most of us are stubborn male types who won't ask for directions or read the manual, but sometimes it helps.
    Last edited by Destinova; 29th June 2012 at 05:13 AM.

  9. #8

    localzuk's Avatar
    Join Date
    Dec 2006
    Location
    Minehead
    Posts
    17,617
    Thank Post
    514
    Thanked 2,442 Times in 1,890 Posts
    Blog Entries
    24
    Rep Power
    831
    If you have a support contract in place, you are entitled to have access to the Ruckus Support page, and you can download the files you need direct. No need to be going through resellers!

SHARE:
+ Post New Thread

Similar Threads

  1. WSUS updates failing on student machines
    By bart21 in forum Windows
    Replies: 5
    Last Post: 9th November 2010, 12:04 PM
  2. Replies: 4
    Last Post: 25th January 2010, 05:09 AM
  3. Updates failing on some machines
    By speckytecky in forum Windows
    Replies: 11
    Last Post: 20th October 2009, 03:04 PM
  4. Backup failing on Exchange server 2003
    By park_bench in forum Windows
    Replies: 6
    Last Post: 21st August 2007, 04:18 PM
  5. SIMS December Update Fails Gaaahh!!
    By Heebeejeebee in forum MIS Systems
    Replies: 26
    Last Post: 15th February 2007, 12:22 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •