Complete mess of a network

[IanT]

did u not get any handover?

document what is in place and get some form of project plan in place to get things up to standard.

[tazz]

I agree with Bossman and GrumbleDook, but also look to FITS processes to help you and implement a service desk in the near future.

[squeeky]

did u not get any handover?

document what is in place and get some form of project plan in place to get things up to standard.

No, just chuck me in the deep end because the previous tech had to leave due to illness