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Wireless Networks Thread, Netgear Stack Switch Help in Technical; Hi, Just got 4 of our GS700ts or now known as (GS748ts) switches out of storage. 2 work perfectly. 2 ...
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    AIT
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    Netgear Stack Switch Help

    Hi,

    Just got 4 of our GS700ts or now known as (GS748ts) switches out of storage.

    2 work perfectly.

    2 of them however don't seem to work (tried pressing reset and factory restore - no change)

    They turn on fine ports light up (don't flash so they don't actually transmit data) and the stack id number stays on 0. Should go to 1 after a factory reset.

    Any help greatly appreciated. Don't really fancy spending money to replace them..

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    Dom_'s Avatar
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    Are they still under warranty? I bought 6 recently, 4 had this same problem so they arranged replacements, of the 4 replacements 2 had the same problem again! After they were replaced they all work..

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    AIT
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    Thanks for the reply, In theory they should be in warranty but they need a proof of purchase. What seems to have been lost.....

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    You could try contacting netgear direct - as I think it's a known issue

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    AIT
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    Quote Originally Posted by Dom_ View Post
    You could try contacting netgear direct - as I think it's a known issue
    Do you mean netgear support direct... ( if so i tried that and in there words looks like they have died.)

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    Yeah I did - that's rubbish!

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    AIT
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    Also most unhelpful..
    My suggestion is can i pay for netgear to look at them/fix them..

    His answer no..

    But then as I trawl through netgear support there is some support option at 178 for a year.. (next day replacement.. still cheaper than buying a new unit).


    I just cant imagine there actually properly broken. Its as if they are stuck on bootup..

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    Quote Originally Posted by AIT View Post
    Thanks for the reply, In theory they should be in warranty but they need a proof of purchase. What seems to have been lost.....
    Get you finance peeps to find out who it was ordered from and then give them a bell.

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