+ Post New Thread
Page 1 of 3 123 LastLast
Results 1 to 15 of 34
Wireless Networks Thread, Technician Numbers in Technical; As I'm about to request extra human resources with the expansion of the school (year 7 arrive in September 07) ...
  1. #1

    Join Date
    Oct 2006
    Posts
    35
    Thank Post
    0
    Thanked 1 Time in 1 Post
    Rep Power
    0

    Technician Numbers

    As I'm about to request extra human resources with the expansion of the school (year 7 arrive in September 07) present user numbers exceed 1200. I wonder if anyone can give me an idea about numbers of IT staff they have in other schools.

    We have over 250 PCs,5 servers (soon to be 7) and are responsible for website dev as well as supporting adulted. There is myself and a part time technician (15 hours per week, term time plus 1 week) the level of IT understanding is low even for a school.

  2. #2

    Join Date
    Apr 2006
    Location
    UK
    Posts
    939
    Thank Post
    39
    Thanked 70 Times in 54 Posts
    Rep Power
    29

    Re: Technician Numbers

    2 technicians, 1 IT manager.

    450 PC's 50 or so Laptops,
    16 Servers,

    1200 users.

    seems to keep us comfotably busy.

  3. #3
    mrforgetful's Avatar
    Join Date
    May 2006
    Posts
    1,637
    Thank Post
    7
    Thanked 15 Times in 15 Posts
    Rep Power
    22

    Re: Technician Numbers

    ~550 PCs
    ~80 laptops
    9 servers
    ~1900

    Me, my colleague, neither of us are meant to be Network Manager, he's been suspended for over 2 years.

    At times we're run off our feet, at others there's nothing to do. I think the biggest problem is getting time to sort out online learning things like the KS3 tests, ECDL etc as they never run smoothly.

  4. #4

    webman's Avatar
    Join Date
    Nov 2005
    Location
    North East England
    Posts
    8,400
    Thank Post
    636
    Thanked 961 Times in 661 Posts
    Blog Entries
    2
    Rep Power
    319

    Re: Technician Numbers

    800 users pupils + staff.
    275 PCs total.
    7 Servers.

    Network Manager (Bossman) & Me.

    On top of general IT stuff, we also have responsibility for the electronic door security system, and anything else that plugs in. This also recently included programming the two separate bell systems when the period times changed.

  5. #5

    Join Date
    Oct 2006
    Posts
    35
    Thank Post
    0
    Thanked 1 Time in 1 Post
    Rep Power
    0

    Re: Technician Numbers

    Wow thanks for the quick replies. Looks like you guys are more rushed off your feet than us. Our main problem is all the new stuff we get given like the dreaded KS3 tests and whiteboard/projector support.

  6. #6

    witch's Avatar
    Join Date
    Nov 2005
    Location
    Dorset
    Posts
    11,045
    Thank Post
    1,315
    Thanked 2,308 Times in 1,623 Posts
    Rep Power
    692

    Re: Technician Numbers

    There is another thread about this somewhere, lots of people have put what their ratio of computers to staff is - have a look for it.

  7. #7
    mrforgetful's Avatar
    Join Date
    May 2006
    Posts
    1,637
    Thank Post
    7
    Thanked 15 Times in 15 Posts
    Rep Power
    22

    Re: Technician Numbers

    Quote Originally Posted by phil_thebeans
    Wow thanks for the quick replies. Looks like you guys are more rushed off your feet than us. Our main problem is all the new stuff we get given like the dreaded KS3 tests and whiteboard/projector support.
    The thing to do with things like the KS3 testing when you really don't have time is this.
    Tell management having that piece of software running smoothly is a one man full time job for the duration of the test, plus some time before and they either employ someone to do it, or understand that you wont be doing any other jobs while the software is being used.

    We found that management are so wanting to use it they either say 'fine then abandon all other jobs and do this' or 'how about a temporary agency member'.

  8. #8

    SpuffMonkey's Avatar
    Join Date
    Jul 2005
    Posts
    2,224
    Thank Post
    54
    Thanked 276 Times in 184 Posts
    Rep Power
    133

    Re: Technician Numbers

    Quote Originally Posted by danIT
    2 technicians, 1 IT manager.

    450 PC's 50 or so Laptops,
    16 Servers,

    1200 users.

    seems to keep us comfotably busy.
    Pretty much identicle - I find this is OK for on-going support - but leaves very little time for proper development/testing/evaluation and writing documentation

  9. #9

    Geoff's Avatar
    Join Date
    Jun 2005
    Location
    Fylde, Lancs, UK.
    Posts
    11,802
    Thank Post
    110
    Thanked 583 Times in 504 Posts
    Blog Entries
    1
    Rep Power
    224

    Re: Technician Numbers

    If you don't have enough (ie, you are firefighting) technician time to cover your schools support needs you might want to consider implementing thin clients.

  10. #10

    bossman's Avatar
    Join Date
    Nov 2005
    Location
    England
    Posts
    3,898
    Thank Post
    1,182
    Thanked 1,053 Times in 748 Posts
    Rep Power
    327

    Re: Technician Numbers

    Becta states that if you have a desktop support inplace (one person) and a good level of IT knowledge amongst the end users (all School Staff) then you should require one technician per 100 workstations.
    If like us you don't have desktop support and end users are below average in IT skills then you should require one technician to every 50 workstations.
    That would mean we should have at least 4 technicians and myself according to them.
    Sorry Webman but there is no chance of us getting any more help as they would rather pay large salaries to other support staff members who always rely on us for everything. :cry: :cry: :cry:

  11. #11

    webman's Avatar
    Join Date
    Nov 2005
    Location
    North East England
    Posts
    8,400
    Thank Post
    636
    Thanked 961 Times in 661 Posts
    Blog Entries
    2
    Rep Power
    319

    Re: Technician Numbers

    Too true :cry:

  12. #12

    Geoff's Avatar
    Join Date
    Jun 2005
    Location
    Fylde, Lancs, UK.
    Posts
    11,802
    Thank Post
    110
    Thanked 583 Times in 504 Posts
    Blog Entries
    1
    Rep Power
    224

    Re: Technician Numbers

    I thought BECTA had revised that ratio?

    http://www.becta.org.uk/techcomp/doc...echnicians.pdf

  13. #13

    Join Date
    Jul 2006
    Location
    London
    Posts
    2,962
    Thank Post
    159
    Thanked 152 Times in 116 Posts
    Rep Power
    49

    Re: Technician Numbers

    NM, Network Engineer, 4 technicians

    700-750 pc's/laptops
    5 servers (looking at everyone elses numbers makes me think we dont have enough!)
    1900-2000 users

  14. #14
    Disease's Avatar
    Join Date
    Jan 2006
    Posts
    1,079
    Thank Post
    116
    Thanked 70 Times in 48 Posts
    Rep Power
    56

    Re: Technician Numbers

    450 Computers and Laptops
    1200 Staff and users.

    Nothing is contracted out to external companies we install all network and AV items. We do the PAT testing and deal with anything that plugs into a socket. Also do Door security system and on site intruder removal as well as testing the fire systems.

    Network Manager (me), Jake and Jason thats it.

  15. #15
    mrforgetful's Avatar
    Join Date
    May 2006
    Posts
    1,637
    Thank Post
    7
    Thanked 15 Times in 15 Posts
    Rep Power
    22

    Re: Technician Numbers

    Quote Originally Posted by sidewinder
    NM, Network Engineer, 4 technicians

    700-750 pc's/laptops
    5 servers (looking at everyone elses numbers makes me think we dont have enough!)
    1900-2000 users
    I'd love so many Technicians, I could send them round to check all the rooms equipment was working ok and nice and neat and tidy...pipedreams.

SHARE:
+ Post New Thread
Page 1 of 3 123 LastLast

Similar Threads

  1. ICT Technician
    By SpecialAgent in forum Educational IT Jobs
    Replies: 9
    Last Post: 14th December 2007, 03:00 PM
  2. ICT Technician + B'ham
    By tosca925 in forum Educational IT Jobs
    Replies: 0
    Last Post: 30th May 2007, 10:40 PM
  3. ICT Technician
    By SpecialAgent in forum Educational IT Jobs
    Replies: 0
    Last Post: 24th April 2007, 03:22 PM
  4. Useful contact numbers when contacting support numbers
    By ranj in forum Comments and Suggestions
    Replies: 10
    Last Post: 22nd December 2006, 08:21 AM
  5. numbers and batch files
    By russdev in forum Windows
    Replies: 4
    Last Post: 19th November 2005, 09:51 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •