As I'm about to request extra human resources with the expansion of the school (year 7 arrive in September 07) present user numbers exceed 1200. I wonder if anyone can give me an idea about numbers of IT staff they have in other schools.
We have over 250 PCs,5 servers (soon to be 7) and are responsible for website dev as well as supporting adulted. There is myself and a part time technician (15 hours per week, term time plus 1 week) the level of IT understanding is low even for a school.
2 technicians, 1 IT manager.
450 PC's 50 or so Laptops,
16 Servers,
1200 users.
seems to keep us comfotably busy.
~550 PCs
~80 laptops
9 servers
~1900
Me, my colleague, neither of us are meant to be Network Manager, he's been suspended for over 2 years.
At times we're run off our feet, at others there's nothing to do. I think the biggest problem is getting time to sort out online learning things like the KS3 tests, ECDL etc as they never run smoothly.
800 users pupils + staff.
275 PCs total.
7 Servers.
Network Manager (Bossman) & Me.
On top of general IT stuff, we also have responsibility for the electronic door security system, and anything else that plugs in. This also recently included programming the two separate bell systems when the period times changed.
Wow thanks for the quick replies. Looks like you guys are more rushed off your feet than us. Our main problem is all the new stuff we get given like the dreaded KS3 tests and whiteboard/projector support.
There is another thread about this somewhere, lots of people have put what their ratio of computers to staff is - have a look for it.
The thing to do with things like the KS3 testing when you really don't have time is this.Originally Posted by phil_thebeans
Tell management having that piece of software running smoothly is a one man full time job for the duration of the test, plus some time before and they either employ someone to do it, or understand that you wont be doing any other jobs while the software is being used.
We found that management are so wanting to use it they either say 'fine then abandon all other jobs and do this' or 'how about a temporary agency member'.
Pretty much identicle - I find this is OK for on-going support - but leaves very little time for proper development/testing/evaluation and writing documentation
If you don't have enough (ie, you are firefighting) technician time to cover your schools support needs you might want to consider implementing thin clients.
Becta states that if you have a desktop support inplace (one person) and a good level of IT knowledge amongst the end users (all School Staff) then you should require one technician per 100 workstations.
If like us you don't have desktop support and end users are below average in IT skills then you should require one technician to every 50 workstations.
That would mean we should have at least 4 technicians and myself according to them.
Sorry Webman but there is no chance of us getting any more help as they would rather pay large salaries to other support staff members who always rely on us for everything. :cry: :cry: :cry:
Too true :cry:
I thought BECTA had revised that ratio?
http://www.becta.org.uk/techcomp/doc...echnicians.pdf
NM, Network Engineer, 4 technicians
700-750 pc's/laptops
5 servers (looking at everyone elses numbers makes me think we dont have enough!)
1900-2000 users
450 Computers and Laptops
1200 Staff and users.
Nothing is contracted out to external companies we install all network and AV items. We do the PAT testing and deal with anything that plugs into a socket. Also do Door security system and on site intruder removalas well as testing the fire systems.
Network Manager (me), Jake and Jason thats it.
I'd love so many Technicians, I could send them round to check all the rooms equipment was working ok and nice and neat and tidy...pipedreams.
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