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Wireless Networks Thread, very high network sockets! in Technical; Hi there, We had two network sockets relocated during half term basically from the room above, to the room below. ...
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    very high network sockets!

    Hi there,

    We had two network sockets relocated during half term basically from the room above, to the room below.

    According to the caretaker they “didnt have enough cable” and installed the sockets high up, almost near the ceiling. They could of comeback, but the caretaker thought it was best to get the job done there and then I don’t know who to blame, the caretaker for saying “just get it done” or the company for not having enough cable in the first place.

    Update: They just rang and said the cable they re-ran wasn’t long enough, hence the high sockets. They are now saying the whole cable needs to be re-run if we want it lower down.

    When they came in to quote, I told them where to relocate the sockets, one near existing computer and one near window. I would of though the quote would have accounted for this.

    Any advice appreciated!

    Pictures are enclosed.
    Attached Images Attached Images

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    pooley's Avatar
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    I would of thought if they surveyed and wrote down where you asked them to put the sockets then they should come back and put it right!

  3. Thanks to pooley from:

    danielson81 (3rd November 2009)

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    maniac's Avatar
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    Nonsense, they wouldn't have to re-run the entire cable - you can get cable couplers which will allow you to extend existing cables. Although it's not considered best practise to use them, there's nothing wrong with doing so if it's necessary.

    We've had a large number of ports re-located in this school and quite a few cables have been extended as a result and they passed all the tests absolutely fine.

    Mike.

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    danielson81 (3rd November 2009)

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    Gibson335's Avatar
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    If they didn't put the points where you asked them to, then they are responsible - they should have ensured they had enough cable. However, who signed the job off as being acceptable? If they refuse, it may not be worth fighting it, but certainly you should make sure they know you'll never use them again.

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    danielson81 (3rd November 2009)

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    update: the head has just phoned them up and kicked off

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    This has got to be a joke surely? I've never known any company to install them high up without good reason. The exception being for Access Points which work off PoE. The higher they are the better due to the metal in the tables and chairs.
    Last edited by Michael; 3rd November 2009 at 11:53 AM.

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    Depends on what you agreed with the installer.

    1) If the sockets being moved were to use the original cable then theres always a possibility that theres not enough length to reach the new location.

    2) However if they were running new cables from the network cabinet / switch to the new location then its down to the installer to measure the distance and use the correct length. Its not difficult for them the cable is marked so they can easily see the distance they need. Additionally the cable is supplied on a drum so there is no excuse for not getting the correct length - you just keep pulling it through until it reaches the correct location - prior to any cutting! Its not difficult...

    Only you will know which of the above was agreed, but if its #2 then simply dont pay and insist on them being re-run (I dont advise coupling cables togther).

    Alternatively high network points are ideal for Wireless Access Points (poe)!

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    Update: The Head and them had a long phone conversation and she has agreed for them to correct it for £75 as she doesnt want a fight on her hands.

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    AJT1's Avatar
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    Quote Originally Posted by danielson81 View Post
    Update: The Head and them had a long phone conversation and she has agreed for them to correct it for £75 as she doesnt want a fight on her hands.
    How long are the cable runs for £75, and for that you want to make sure they don't just couple them!

  13. Thanks to AJT1 from:

    danielson81 (3rd November 2009)

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    sandeep2504's Avatar
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    There's no way i would stand for this!

    It seems someone has messed up and needs to take responsibility!

    It sounds like you dont work during half term; is that correct?

    If you've put the location on the quote then either the contractors or the caretaker has messed up.

    The caretaker saying “just get it done” is not exactly helping the situation but if he the person responsible for making sure ICT jobs are done properly during holidays then its his/her fault.

    If the cable was too short then the contractors is too blame in the first instance.

    The cheek of them to ask for £75 as well!

    I would have thought it would have been common sense not to have network points high on the wall for computers!

  15. Thanks to sandeep2504 from:

    danielson81 (3rd November 2009)

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    sippo's Avatar
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    Surely someone should've used common sense here. Why the hell would anyone need/want a data socket that high up in a classroom?

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    danielson81 (3rd November 2009)

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    maniac's Avatar
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    Quote Originally Posted by sippo View Post
    Surely someone should've used common sense here.
    What is this strange concept you speak of?

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    danielson81 (3rd November 2009)

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    AngryTechnician's Avatar
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    You should be grateful, having them up that high makes the data come down to the workstation faster, like how they pump water up into towers to increase the mains pressure.

  21. 2 Thanks to AngryTechnician:

    danielson81 (3rd November 2009), Sylv3r (3rd November 2009)

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    AJT1's Avatar
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    Quote Originally Posted by AngryTechnician View Post
    You should be grateful, having them up that high makes the data come down to the workstation faster, like how they pump water up into towers to increase the mains pressure.
    you joke but that could be the reason they installed them so high up, lol.

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    danielson81 (3rd November 2009)

  24. #15

    Sylv3r's Avatar
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    I wouldn't be happy for them to be up there. I would sit on the invoice until I was completely 100% satisfied although I guess your caretaker saying just put them up there covers the companies back.

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