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Wireless Networks Thread, SLAs in Technical; Does anyone use SLA's for IT in their school? Im looking at implenting one was want to know if anyone ...
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    SLAs

    Does anyone use SLA's for IT in their school? Im looking at implenting one was want to know if anyone has an example of the SLAs they they use as i dont really have a clue where to start!!

    Thanks

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    Yes we use Service Level Agreements between us and the college.

    I published ours on the edugeek wiki:
    feel free to improve, but keep school specific changes to yourself if ok.

    http://www.edugeek.net/wiki/index.php/Sample_SLA

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