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Wireless Networks Thread, DDI on Mitel 3300 in Technical; Not sure if this is the correct section We have a VoIP solution installed in school. Now we have several ...
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    rob998's Avatar
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    DDI on Mitel 3300

    Not sure if this is the correct section

    We have a VoIP solution installed in school. Now we have several DDI numbers attached to phones. One of the DDI numbers was used for a fax machine. I can't for the life of me find the config on the mitel switch to attach the now free DDI to another extension. Hopefully someone out there can help me

    If you need anymore info just give me a shout.

    Thanks

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    You have to log into the "Ops manager", Configuration,Directory Management, Moves adds & changes editor and delete the account then create the new account.

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    Sorry mate but I don't see any of that when I login. I have found directory management but see nothing in there that rings a bell on how to do this. The 3 options I get when browsing to the webpage are desktop tool, group admin and system admin.

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    Sound like you're logging into the "Enterprise Manager, when you initially get the logon box after user name and password there should be a drop down box when you can pick up "Ops manager only", this is where you need to be.

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    rob998's Avatar
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    No drop down box here. I have even tried using a pc with IE6 and 7 on just to make sure it IE8 wasn't missing it out on my laptop.

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    Just realised its some software i'm missing! I will have to dig out the CD. Unless there is a way I can do it through the web interface?

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    The way in via the web interface is, click on "System Administration", go to left hand side and click on "System Admin" in the drop down, scroll down to "Telephone Directory Management" then User Configuration. Search for the extension. then you can do all your changes

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    rob998's Avatar
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    Sorry I cannot see anything within the User Config to change DDI numbers.

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    Sorry mate, if I am correct you are now into un-chartered territory with me, as it's System Configuration and that is best left to the firm who hold your Maintenance Contract.

  10. Thanks to Spitfire from:

    rob998 (6th May 2009)

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    rob998's Avatar
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    Thanks for your help with this matey

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    OPS Manager is an additional software option (I believe), I'm unfortunate enough not to be able to afford it here (could only just afford the Mitel!!)
    Depending on how your system is setup depends on where this needs to be changed. For example, my faxes are attached to the analog panel wired to the 3300. To change this number, login to the web interface and then:
    Click System Administration Tool
    Select System Configuration
    Select Devices
    Select Analog Telephones
    Select Analog Set Assignment
    Then on my system it shows the two analog lines with their numbers assigned.

    Again this may differ on your system, but hopefully will point you in the right direction.

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