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Wireless Networks Thread, HEADS UP... Cachepilot Bug found. in Technical; I use the Error URL feature of our Cachepilot to redirect blocked pages to an IIS box where I 'do ...
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    Angry HEADS UP... Cachepilot Bug found.

    I use the Error URL feature of our Cachepilot to redirect blocked pages to an IIS box where I 'do stuff'

    Anyway, kids are back and I have noticed that I’m getting no re-directs. hmmm

    I fire up the Cachepilot and notice it's been updated to Release: 3.2.9 (upgraded), so I check my error URL and all looks fine, I take the URL out and put it back in but its not redirecting to my IIS box at all.

    What’s worse is that if I take out the URL redirect and leave the standard Cachepilot error page in place it is absolutely horrid, it shows them their IP address and annoyingly has a link back to the Cachepilot limited admin screen where they can play with the Test url-filtering screen – find out what policy is blocking them such as a time restriction etc.

    Ok I thought I will redirect them back to our intranet on our local Lan, intranet.school.local

    WORST PART OF THE BUG

    But the worst bit is if I put a REAL or LOCAL URL in there such as intranet.school.local it appears to break the filtering altogether and NOTHING is filtered... So it’s unfettered access to the internet... SHOCK !!

    AND NOW THE PAIN BEGINS

    I started ringing ICT Solutions before 8:30, sent an email for someone to ring me ASAP regarding the Cachepilot. Nothing!
    I finally got someone by phone at 10am after holding for god knows how long, just to be told that someone will have to call me back. As usual no one has.

    < FFS>
    ICT Solutions FFS!!!
    If a company is not able to answer the phone for hours and are as SLOW to respond as you always are (except for basics like email password resets) (years of dealing with them) you should not be allowed to operate in this sector IMHO.
    </ FFS>

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    You think thats a bug then try typing the first 8 charachers of your password and then randomly mash the keyboard for a while - bet it still allows you access.

    Or even better and against the whole point of it friggin thing; try blocking something using a regex, porn for example, and then try browsing to it, bet you can still access porn.

    Or another one, try using AD integration on 2 domains. The 2nd domain name and its users username must add upto less than 20 charachers for it to work ie mydomainUSERNAME. So if a user dares have a normal sized name then they wont get internet access.

    Or try putting ./ at the end of a URL, bet it bypasses the filtering.

    Or another one....

    basically cachepilot has got to be a contender for the worst product ever sold to schools. If you have the choice id recommend ditching it before you lose teh will to live - ive just given up caring about it tbh, if the kids get on porn then what can ya do?...
    Last edited by j17sparky; 3rd September 2008 at 01:33 PM.

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    zag
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    The ./ bug was fixed a long time ago

    Regex works ok for me, as does blocking complete domains such as "msn.co.uk"

    Cachepilot isnt perfect but it works alot better these days.

    Never quite worked out AD configuration though

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    I can promise you regex and domain blocking doesnt work 100%, or atleast it didnt before the holidays (this has been confirmed by every school in our LA, so either you have differant cachepilots to us or your users arnt reporting the problem to you).
    Either way until i stopped caring it was only 2nd to Sims on causing problems, and for something which should sit in the background and rarely have to be touched...

    Oh and has anyone had the "Temporary Glitch, please reload the website" message? How about you stop putting pointless messages on and actually bother to fix your F'in "product"
    Last edited by j17sparky; 3rd September 2008 at 03:04 PM.

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    Quote Originally Posted by j17sparky View Post
    I can promise you regex and domain blocking doesnt work 100%
    Regex can be a bit of beast to get right, an example of rocksolid Reg EX extension blocking on the Cachepilot would be this...

    Code:
    /.*\.exe$

    i'm off now but if you want any further examples just ask
    Last edited by ChrisP; 3rd September 2008 at 05:30 PM.

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    Quote Originally Posted by ChrisP View Post
    Regex can be a bit of beast to get right, an example of rocksolid Reg EX extension blocking on the Cachepilot would be this...

    Code:
    /.*\.exe$

    i'm off now but if you want any further examples just ask
    Are you 100% sure it work because like i say, between EVERY school in our LEA, our LEA support team and with the help of Equinet no-one can get it to work. Im convinced you have a differant version of cachepilot.

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