Broadband Recommendations

[Michael]

Hello all,

I'm currently on an 18 month contract with Orange. Their telephone service is fine, however their broadband service has its problems. Today there have been two outages, and both were DNS problems! This also happened about 4 months ago and it's very frustrating.

I'm looking for recommendations for both mobile/broadband contracts or just broadband on its own. Thanks

[Michael]

I must be the only person on Edugeek with broadband :sarcasm: Lucky me

[somabc]

Be / O2

[kmount]

Which exchange are you connected to? Is there an LLU provision available there?

[Michael]

I did take a look at O2 but their prices didn't seem as good as Orange's (from what I can see).

Yes my exchange does support LLU.

[Edu-IT]

I'm with TalkTalk and the connection is pretty reliable once they work out what profile is best. One thing that I really like is the fact that you can get support online through a forum and staff usually reply within minutes if you do have problems. Not useful if you can't get on the internet but if you're wanting to complain about speed/disconnections then it's fine.

[FN-GM]

TalkTalk = naff

I use them and the connection drops for a few hours nearly every weekend. I am going to be moving away from them and going to ZEN. They are a little more expensive but provide a very good service.

[Michael]

I haven't heard great things from TalkTalk. I myself have customers who complain of their poor service. I still remember when they were featured on BBC Watchdog. That was a few years ago now, but it still makes me extremely wary.

[somabc]

I did take a look at O2 but their prices didn't seem as good as Orange's (from what I can see).

Yes my exchange does support LLU.

If you have an O2 phone (any contract or PAYG), broadband is £10 a month for 16Mbit down / 1.3Mbit up (LLU)

They do not seem to restrict your downloads by throttling, capping, or port blocking at all, so you will see the max speed your line will allow (in my case 15/16Mbit) and you can download 100+GBs of data a month if you like.

12 month contract, no connection fee, 50 day money back guarantee if you are unhappy after signing up, free wireless router, UK (glasgow) helpdesk if you need it. Whats there not to like?

[somabc]

I haven't heard great things from TalkTalk. I myself have customers who complain of their poor service. I still remember when they were featured on BBC Watchdog. That was a few years ago now, but it still makes me extremely wary.

ah TalkTalk the ryanair of broadband!

[FN-GM]

There are allot of providers that are just simply rubbish at the moment, it seems to be getting worse. I would go with a specialist company and not one that is to big, to them your just another number.

[Grommit]

I would recommend SKY..

I had them for about a year now and have had not one single problem.. at the start it was a bit tricky but after a week it all settled down and is fantastic..

If you have SKY TV you get 2mbs free.... 8mbs £5 and 16mbs for £10 per month and no throttling at all and none of this Fair useage policy rubbish either..

I get an average of 13mbs from my "up to 16mbs" contract.. free wireless router as well

[FN-GM]

I have been told Sky are good but i here they are looking at blocking ports for torrenting and p2p file sharing.

[Edu-IT]

Perhaps I'm just one of their fortunate customers then who is happy with the service. Price is reasonable too.

If the connection drops then you should report that as a fault and have it investigated.

There are allot of providers that are just simply rubbish at the moment, it seems to be getting worse. I would go with a specialist company and not one that is to big, to them your just another number.

Do such companies exist and if so can you point me in the right direction? What is a 'specialist' company, are you talking about one which provides only internet connectivity and not other services such as landline and digital television?

[eduabncs]

Have a look at adsl24.co.uk. Their an Enta reseller. I've just joined their new 24meg ADSL2+ service and will be activated next week. The service from them so far has been a breath of fresh air. I had an initial problem with the billing, but that was sorted out within an hour of posting the issue on their support forum!

I was with Pipex and was quite happy with them till Tiscali took them over then things just went downhill!