Wireless Networks Thread, Strange network issue: Certain clients getting no traffic. in Technical; Setup is as follows. All switches, servers and printers will respond to pings, and don't have any acls set that ...
7th July 2008, 01:28 PM #1
Strange network issue: Certain clients getting no traffic.
Setup is as follows. All switches, servers and printers will respond to pings, and don't have any acls set that would block the ClientA or ClientB. Spanning tree is turned on and the setup has been stable and reliable for year+.
ClientA can ping Switch1, Printer1, Switch2, Printer2 and the BackboneSwitch, but cannot ping the Servers or other switches beyond BackboneSwitch. If netbooted, it gets handed an IP from DHCP Server, but can't load an image (WDS or Thinstation).
ClientA & ClientB -- Switch1 -- Switch2 -- BackboneSwitch -- Server(s)
| | |
Printer1 Printer2 OtherSwitches
ClientB can ping everything above, including the Servers and OtherSwitches plugged into the backbone, it can also load an image by netbooting.
If I take ClientA and plug it into BackboneSwitch directly, it can ping the Servers and OtherSwitches and netboot. If I then plug it back into Switch1, it can now ping the Servers and OtherSwitches and will netboot happily.
This is happening to a handful of clients (laptops and one desktop so far). With Intel and Broadcom nics of different makes, both 100BaseT and 1000BaseT. Switch1 and Switch2 have both been reloaded to a simple (IP + login details) known-good config just to eliminate them as a possibility and the issue occurs on other paths to the Backbone that avoid Switch1 and 2.
As far as I can tell. the issue is with the individual clients (unlikely, affects diverse Linux and Windows clients so not patch-related and clients are known-good) or the backbone switch. The issue occurs whether the intervening switch is managed or unmanaged. Switches are Cisco and Netgear.
I suspect something like MAC aging not working correctly, but might be completely wrong. Any ideas?
Last edited by pete; 7th July 2008 at 02:42 PM.
Reason: edited ascii diagram
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7th July 2008, 01:48 PM #2
How many clients is a handful? It could be faulty NICs, though many at once is unlikely.
7th July 2008, 02:17 PM #3
So far it's happened on 5 clients.
Dell Optiplex 330, Asus EEE, 2x HP NX6110, Thinkpad R61e. The Optiplex showed the problem when we moved it between switches (from an IT room switch to our office switch to build an image).
14th July 2008, 09:49 AM #4
Just in case anyone else has a similar issue, it was down to switch firmware - there was a known issue regarding the ability to learn mac addresses.
14th July 2008, 10:51 AM #5
Was it the netgear or the cisco switch firmware?
14th July 2008, 11:10 AM #6
Geoff - the switches affected were Netgear GSM7***. Upgrading to the latest firmware fixed the issue.
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