Wireless Networks Thread, GoToAssist Express in Technical; Citrix are planning on launching GotoAssist Express soon.
As the name implies it's a 'lite' version of GotoAssist, and should ...
22nd June 2008, 02:09 PM #1
Citrix are planning on launching GotoAssist Express soon.
As the name implies it's a 'lite' version of GotoAssist, and should be cheaper.
At the moment it's on free beta, but when they do launch it it'll be charged. They haven't announced the charges yet.
I've used it to help with some of my private clients and it works flawlessly. I'd recommend it to anyone who gives remote support.
Thanks to OverWorked from:
IDG Tech News
22nd June 2008, 05:36 PM #2
Sounds good, I must admit though I'm a Logmein free user myself, not quiet as easy as Citrix Gotoassist as it needs a client on the pc and registering to the account but it is free so for small amount of config it can be ok
24th June 2008, 02:29 PM #3
I tried it again last night to give support to someone who'd phoned me, but it wasn't working.
The client reported that it had a connection, but it couldn't start a session. No explanation. I reported it to Citrix via the beta support email address.
I'm sure they'll get it fixed.
10th January 2009, 12:53 PM #4
The free beta is ending in February 2009. After which it's $660 per year. I don't think I'll be using it at that price.
I've been using it occasionally, for my self-employed small business, over the past year but it's not worth paying that.
Beta testers get a 30% discount (reducing the price to about £300 + VAT), and there's still time to register. Link below:-
10th January 2009, 09:50 PM #5
Youch thats quite costly :s
11th January 2009, 01:07 AM #6
Anyone heard of TeamViewer - Free Remote Access and Remote Desktop Sharing over the Internet ?
It's pretty good. It needs something on the client end... but it's a one click solution thing (simply tell your client/family/it-phobe to goto that site and click download customer module). Works brill, and through firewalls etc.
Thanks to stratisphere from:
11th January 2009, 02:03 AM #7
I haven't done, but look interesting may give it a go sometime
Originally Posted by stratisphere
11th January 2009, 09:13 AM #8
One day someone'll find one of these that works properly with linux; I'd have half expected the Citrix one to but alas no.
11th January 2009, 01:50 PM #9
I understand there's a version of Fog Creek Copilot in the work for Linux. Certainly the PC and Mac versions work just fine.
Originally Posted by kmount
Thanks to dhicks from:
kmount (11th January 2009)
11th January 2009, 02:04 PM #10
oOo, I shall eagerly await that then.
11th January 2009, 03:45 PM #11
I've used this beta for a while now, excellent application!
28th August 2009, 01:16 PM #12
- Rep Power
BeAnywhere Support Express
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Remote control, file transfer, live chat, support statistics, etc.
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