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Wireless Networks Thread, can't login to ruckus controller in Technical; Hi, Because our old Ruckus 1000 controller wouldnt support the new and cheaper AP's, we recently got a new Ruckus ...
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    doofusdog's Avatar
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    Question can't login to ruckus controller

    Hi,

    Because our old Ruckus 1000 controller wouldnt support the new and cheaper AP's, we recently got a new Ruckus Controller running the latest software.. and I set the whole network up again. The network is still going very well and the new model AP's seem rock solid (dont remember the model right now..), however I now cannot login to the controller's web interface.. It's on a static IP and I've power-cycled it a few times over the last 2 weeks..

    It redirects me to a blank page with this URL: https://x.x.x.12/_.html (I've xx'd out the real IP)

    Luckily as I said, the network is still going fine.

    Anyone seen this before?

    ta
    Craig.

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    What browser are you using? Sometime I get issues on IE so tend to use Chrome for ZD management.

    I assume you know the IP is correct? Logging into a AP will confirm the IP of the controller.

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    doofusdog (4th March 2014)

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    doofusdog's Avatar
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    I'm 99.9% sure it's the right IP.

    I'm getting the SSL cert that says it's for a Ruckus controller..

    Then it redirects.

    Yep using Chrome, and same on Mozilla and IE 11 and Safari and Chrome on my Mac..

    I'll try and find my login for Ruckus support.. mumble mumble..

    cheers,
    Craig

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    Lightbulb

    oops:

    "This seems to be Management access control issue, Is there any IP address configured under Management ACL in Zone Director. If added then you will be able to login only from that IP address or from that subnet."

    oops,
    Yeah, maybe that's it..

    thanks for your ideas anyway.
    Craig

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    doofusdog's Avatar
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    yup, that's it.

    grrrrr, oops.

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