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Wireless Networks Thread, Ruckus - Laptop repeatedly fails authentication when joining WLAN in Technical; You have to add the certificate back on the NPS server (it doesn't update automatically) NPS - Network policy - ...
  1. #16
    DMcCoy's Avatar
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    You have to add the certificate back on the NPS server (it doesn't update automatically)

    NPS - Network policy - constraints - authentication methods - smart card or certificate, then pick the new cert from the drop down list (should be in there now).

  2. #17

    Little-Miss's Avatar
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    Added it. Don't think it's helped... :/

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    DrPerceptron's Avatar
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    Have you restarted the NPS Service? NPS doesn't usually do anything with new config unless it gets restarted

  4. #19

    Little-Miss's Avatar
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    Done, no difference. Still repeatedly failing authentication when joining WLAN....

    days like these make me hate my job...

  5. #20

    X-13's Avatar
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    Quote Originally Posted by Little-Miss View Post
    Done, no difference. Still repeatedly failing authentication when joining WLAN....

    days like these make me hate my job...
    Wipe it and start again?

  6. #21

    Little-Miss's Avatar
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    wipe what? My career....lol

  7. Thanks to Little-Miss from:

    mac_shinobi (3rd October 2013)

  8. #22

    mac_shinobi's Avatar
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    now that you have added the updated cert to NPS, restarted NPS, I would hard wire the client , remove the existing certs off the client and gpupdate /force and not sure how much it helps but I ignore any prompts to log off / reboot etc and then do the gpupdate /sync and then reboot with the network cable still in , only disconnect the network cable either at the logon screen or after trying to connect to wifi ( either or )

    May also be worth while checking to see if the client has had the new cert added to it ( I normally do start --> run --> mmc --> ok --> file --> add / remove snap in --> certificates --> I presume it is my user account that you select as far as the type of certificate(s) that you need to manage on the client laptop / netbook --> expand the relevant folders / directories ( which I believe is certificates --current user --> personal --> certificates --> middle pane should show the certificate(s) that are on the client

    Try and connect again ?

    Presume you dont have to wait 20 to 30 mins for GPO settings etc to sync between servers etc ?

    Also remove any previously configured WLAN Network profiles in windows or any network utils ie intel / access connections or whatever ( if any are installed ) ??
    Last edited by mac_shinobi; 3rd October 2013 at 05:13 PM.

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    Little-Miss's Avatar
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    So, should there be certificates in Personal?

  10. #24

    mac_shinobi's Avatar
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    The certificates etc where I work is done by the server / network team so couldn't tell you as no experience of Ruckus or certificates tbh. However the certificates we use are in personal as it has been setup as a user certificate ( originally it was setup and linked as a computer certificate but we found that users could copy this to get wireless on there own personal devices which we didn't want ) so it was then changed from a computer certificate to a user certificate.

    Will just stay subscribed now as can't really help much more

  11. #25

    Little-Miss's Avatar
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    We're in the same boat. This was setup up by a company post fire so i'm a little out of my depth...

  12. Thanks to Little-Miss from:

    mac_shinobi (3rd October 2013)

  13. #26

    mac_shinobi's Avatar
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    Quote Originally Posted by Little-Miss View Post
    We're in the same boat. This was setup up by a company post fire so i'm a little out of my depth...
    Dunno about out of my depth - think im scuba diving lol

  14. #27

    Little-Miss's Avatar
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    I rebooted the server with the certificate issues and Radius. Noticed before I left that it still claims there's a certificate out of date. Will look get more details shortly.

  15. Thanks to Little-Miss from:

    mac_shinobi (3rd October 2013)

  16. #28

    X-13's Avatar
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    Quote Originally Posted by Little-Miss View Post
    wipe what? My career....lol


    The laptop[s].

    You've checked the wifi, you've checked the server and you've renewed the certs.

    If it still doesn't work it may be worth trying a fresh install.

    If it works, then the laptop had a problem with settings. If not at least you've ruled that out. [Plus you get to relax for a bit while it reimages.]

  17. #29

    mac_shinobi's Avatar
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    Quote Originally Posted by X-13 View Post


    The laptop[s].

    You've checked the wifi, you've checked the server and you've renewed the certs.

    If it still doesn't work it may be worth trying a fresh install.

    If it works, then the laptop had a problem with settings. If not at least you've ruled that out. [Plus you get to relax for a bit while it reimages.]
    And you'll have freshly imaged laptops without any gumph ie un used profiles , extra data and it will erase any malware etc

  18. #30

    Little-Miss's Avatar
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    In case someone stumbled across this. It was a certificate issue. Read Lets talk certificates (HELP!)

  19. Thanks to Little-Miss from:

    mac_shinobi (10th October 2013)



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