+ Post New Thread
Results 1 to 7 of 7
Wireless Networks Thread, Problems setting up Ruckus guest access in Technical; Hi, We have recently had a Ruckus wireless system installed and it works brilliantly. But now we want to add ...
  1. #1

    Join Date
    Mar 2010
    Posts
    5
    Thank Post
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    Problems setting up Ruckus guest access

    Hi,

    We have recently had a Ruckus wireless system installed and it works brilliantly. But now we want to add guest access for our students who bring in laptops etc and we've run into a problem. They can connect to the APs and enter the passkey to get onto the wifi but thats as far as they can get and it gets stuck on redirect. We have used a wpad file with the proxy settings in, but to no avail. Any help would be appreciated.

    Thanks,

    Mark

  2. #2
    Roger's Avatar
    Join Date
    Jul 2005
    Location
    Work: Lancaster Home: Bamber Bridge
    Posts
    65
    Thank Post
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    Ruckus Guest Access

    Mark,
    Have you seen this useful document?
    Roger
    Attached Files Attached Files

  3. #3

    Join Date
    Mar 2010
    Posts
    5
    Thank Post
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Thanks Roger,

    We went through the instructions to set up the wpad file. But we went through it again to double check it. And still the same issue arises. After you've accepted the terms and conditions it tries to redirect to the ip of the zone director instead of the url we've selected. We've even been given a wpad file from another school which this is working on. We are using on server 2003 if that helps.

    Thanks,

    Mark

  4. #4
    IrritableTech's Avatar
    Join Date
    Nov 2007
    Location
    West Yorkshire
    Posts
    791
    Thank Post
    83
    Thanked 171 Times in 140 Posts
    Rep Power
    64
    Have you set up your access list for your guest network? Can they access the gateway and proxy server?
    Also wpad files don't work with much - pretty much only windows to be honest. Apple devices need a proxy.pac file (same file actually, but need to be told where it is located) and Andorid generally need manual proxy info setting.

  5. #5

    Join Date
    Jan 2009
    Posts
    109
    Thank Post
    3
    Thanked 21 Times in 16 Posts
    Rep Power
    15
    I highly recommend Ruckus' zero-it activation process and dynamic PSK for guest access, it's brilliant.

    BYOD Solution | Ruckus Wireless

  6. #6
    truebluesteve's Avatar
    Join Date
    Jan 2008
    Posts
    319
    Thank Post
    46
    Thanked 37 Times in 32 Posts
    Rep Power
    20
    Quote Originally Posted by Destinova View Post
    I highly recommend Ruckus' zero-it activation process and dynamic PSK for guest access, it's brilliant.

    BYOD Solution | Ruckus Wireless
    It works well on IOS devices but we've had issues trying to get it to work with Android ones. The problem was being looked at by Ruckus but we've used an alternative method instead which uses our Smoothwall box to provided authentication and thus access.

    For guest access we use GuestPass which works very well and easy to use.

  7. #7

    Join Date
    Jan 2009
    Posts
    109
    Thank Post
    3
    Thanked 21 Times in 16 Posts
    Rep Power
    15
    The only issues I've had with Android devices have been those using the default browser. Chrome on Android works fine, as done manually copying the PSK to the device.

SHARE:
+ Post New Thread

Similar Threads

  1. Ruckus Guest Access
    By Quackers in forum Wireless Networks
    Replies: 5
    Last Post: 6th February 2012, 10:59 AM
  2. Setting up an open access wireless network for students
    By Bruce123 in forum Wireless Networks
    Replies: 2
    Last Post: 3rd October 2010, 07:15 PM
  3. Problems setting up Air Station Pro WLM-L11G Access Points
    By tickmike in forum Wireless Networks
    Replies: 2
    Last Post: 5th January 2010, 12:21 AM
  4. Problem setting up PHP on IIS 6
    By uraknai in forum Windows
    Replies: 3
    Last Post: 8th October 2008, 07:52 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •