I trialled Meraki vs. Ruckus for our deployment. I was impressed with both, but we eventually went with Ruckus, for a few reasons:
Originally Posted by bossman
1. Our own on-site testing indicated Ruckus had a small but significant edge over Meraki in throughput and range.
2. Ruckus has higher capital costs but lower annual costs, while Meraki is the reverse. With the quotes we got they actually worked out to be similar in price over 3-5 years (Meraki being slightly cheaper), but finance preferred to pay more upfront. There was also some nervousness over the fact that if you stop paying your annual Meraki costs the APs become useless, whereas if you stop paying your annual Ruckus you just lose the support. It's not something we're considering doing, but it was a contributing factor.
3. We don't have a leased line (can't afford it) and our VDSL line does go down every so often. I wasn't too happy with the prospect of reduced functionality on Meraki when you lose connectivity to the cloud controller.
4. Ruckus has a wider range of APs and hardware features. For example, most of the Ruckus APs have additional ethernet access ports on the back, whereas only the cheapest and least capable of the Meraki APs has one. This was important in a few locations where I had to 'steal' an existing ethernet cable from a machine where it would have been cost prohibitive to run new cabling (even though that's my preferred option). We also have a few of the tiny ZoneFlex 7025 APs which I love for the fact you can fit them into a single-gang wall socket.
That said, I did then select and Meraki for a smaller install at a different institution. The difference was that the other site has very little on-site equipment (not even a single comms rack!), has no on-site IT support, and is almost entirely BYOD. For this sort of deployment I think Meraki is better than Ruckus, because the self-service logon portal is better and the client monitoring you get through the cloud controller is superior to Ruckus. Meraki also has some set-and-forget firewalling built in; for example, in one click you can block almost all common P2P protocols, which is a lifesaver when you are trying to get a bunch of university students to share a single VDSL line.
Final thought: I'd definitely take either of them over HP.