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Wireless Networks Thread, Student login failing in Technical; hey ppl, I've created the new student accounts for the new year. All is well except when they try to ...
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    techie211's Avatar
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    Student login failing

    hey ppl, I've created the new student accounts for the new year. All is well except when they try to logon to a wireless laptop. Anything wired, thin client, lab towers work just fine. Has anyone encountered this issue before? Any help is appreciated.

    NOTE: getting.."The user name or password is incorrect". <-- but it's not. accounts work otherwise.

    -J
    Last edited by techie211; 14th September 2012 at 10:20 PM.

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    are the laptops joined to the domain ?

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    what if you wire in a laptop - what then? That'll tell you if it is something to do with the laptop or not

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    Sounds to me that the laptop can't confirm the account with the AD - it's a new account, so hasn't cached it yet. Rather than a useful, "I can't talk to the AD so please try something else", it just says "username or password incorrect". Make sure the laptop can speak to the domain!

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    techie211's Avatar
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    yes the laptops are joined to the domain

    if the laptop is wired the student account works.
    Last edited by techie211; 17th September 2012 at 03:35 PM.

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    BJG
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    (So apart from the new students, other student accounts definitely work and are seeing network folders, Internet etc...? Can the new students log in on a given laptop wirelessly after they've logged in with a wired connection...?)
    Last edited by BJG; 17th September 2012 at 04:30 PM.



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