Wireless Networks Thread, Student login failing in Technical; hey ppl, I've created the new student accounts for the new year. All is well except when they try to ...
14th September 2012, 09:17 PM #1
Student login failing
hey ppl, I've created the new student accounts for the new year. All is well except when they try to logon to a wireless laptop. Anything wired, thin client, lab towers work just fine. Has anyone encountered this issue before? Any help is appreciated.
NOTE: getting.."The user name or password is incorrect". <-- but it's not. accounts work otherwise.
Last edited by techie211; 14th September 2012 at 09:20 PM.
14th September 2012, 09:36 PM #2
are the laptops joined to the domain ?
14th September 2012, 09:49 PM #3
what if you wire in a laptop - what then? That'll tell you if it is something to do with the laptop or not
15th September 2012, 03:50 PM #4
Sounds to me that the laptop can't confirm the account with the AD - it's a new account, so hasn't cached it yet. Rather than a useful, "I can't talk to the AD so please try something else", it just says "username or password incorrect". Make sure the laptop can speak to the domain!
17th September 2012, 02:34 PM #5
yes the laptops are joined to the domain
if the laptop is wired the student account works.
Last edited by techie211; 17th September 2012 at 02:35 PM.
17th September 2012, 03:21 PM #6
(So apart from the new students, other student accounts definitely work and are seeing network folders, Internet etc...? Can the new students log in on a given laptop wirelessly after they've logged in with a wired connection...?)
Last edited by BJG; 17th September 2012 at 03:30 PM.
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