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Wireless Networks Thread, How to Register Ruckus Gear? in Technical; Got some shiny new Ruckus gear and would like to upgrade the firmware to get the map view working. We ...
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    SYNACK's Avatar
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    Question How to Register Ruckus Gear?

    Got some shiny new Ruckus gear and would like to upgrade the firmware to get the map view working. We have a three year support thing so I think I just need to register it. Problem is I have followed the instructions in the ZD control site to email the registration CSV to registration@ruckuswireless.com from two separate addresses and waited a couple of weeks for no reply.

    Anyone got any hints or do I need to go through the supplier to get it sorted?

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    speckytecky's Avatar
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    Know you are notbin the UK but im pretty sure our updates come through our supplier Net-Ctrl - possibly the same applie in your part of the World?

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    SYNACK (29th August 2012)

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    SYNACK's Avatar
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    Quote Originally Posted by speckytecky View Post
    Know you are notbin the UK but im pretty sure our updates come through our supplier Net-Ctrl - possibly the same applie in your part of the World?
    Grr, another one where I need to keep emailing the suppliers for updates. Hopefully they can furnish me with a logon or something.

    Still interesting that the registration email yields no reply though.

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    I seem to remember having trouble registering our kit too, so i got our supplier to push it through. We now have a logon to the site so we can download firmware, manuals, etc

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    SYNACK (30th August 2012)



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