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Wired Networks Thread, VOIP - full IP system or hybrid? in Technical; Originally Posted by Ric_ Havng used an Avaya system (all be it an IPOffice)... I wouldn't ever buy an Avaya ...
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    localzuk's Avatar
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    Quote Originally Posted by Ric_ View Post
    Havng used an Avaya system (all be it an IPOffice)... I wouldn't ever buy an Avaya system. PITA to manage and expensive vendor lock in on handsets. Of course the vendor lock in thing is typical of almost all proprietry PBX systems.
    Yup. Vendor lock in is something I am very much against. Handsets can end up costing a fortune, and then if you want to increase past your 'licensed' level, you have to pay more still with every PBX I've come across.

    All except 'DIY' type ones, like FreePBX.

  2. #17

    Ric_'s Avatar
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    Of course if you really want a proprietry hybrid system I know somebody with an Alcatel system for sale.

  3. 2 Thanks to Ric_:

    Domino (1st August 2012), john (4th August 2012)

  4. #18

    Geoff's Avatar
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    Chucking an Avaya IP Office 450 in the near future here. FreePBX is doing a much better job.

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    Quote Originally Posted by Geoff View Post
    Chucking an Avaya IP Office 450 in the near future here. FreePBX is doing a much better job.
    FreePBX is brilliant. I rolled out 70 handsets on an Old Dl380 G4 running FreePBX and SIP Trunks for about 5k.

  6. #20

    localzuk's Avatar
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    Quote Originally Posted by glennda View Post
    FreePBX is brilliant. I rolled out 70 handsets on an Old Dl380 G4 running FreePBX and SIP Trunks for about 5k.
    I did a 40 handset system with 2 purpose built ITX 'servers', and a spare to slot in should they both fail for £6k around 4 years ago. Could've done it a lot cheaper too.

  7. #21

    glennda's Avatar
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    Quote Originally Posted by localzuk View Post
    I did a 40 handset system with 2 purpose built ITX 'servers', and a spare to slot in should they both fail for £6k around 4 years ago. Could've done it a lot cheaper too.
    I used yealink T20's and T28P's. So easy to roll out. Configure one then mail merge to make config files onto tftp server named via mac address which was taken off barcodes on box. All 70 handsets configured in about 30 mins

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    Have a look at Avaya, it does all what you will need. We use these guys for ours, we have some 20+ systems they have put in for us at various places.

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    plexer's Avatar
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    Quote Originally Posted by MatthewL View Post
    Have a look at Avaya, it does all what you will need. We use these guys for ours, we have some 20+ systems they have put in for us at various places.
    Lol, not a lot of love for Avaya on this thread atm.

    Ben

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    twin--turbo's Avatar
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    Quote Originally Posted by plexer View Post
    As in Samsung Office Serv?

    Please post details if you are able on that, why did you have to PM the OP?

    Ben
    Our partner company is a installer of the Samsung range and will look after DCS, VOIP and Hybrids. Don't like to advertise the details publicly but hapy to pass on via PM. We do the connectivity provision.

    Depending on the number of phones a dedicated (or even shared) ADSL will be more than ample for a SIP connection running G729 Codecs.

    At my old work , We have G711 running at each site and G729 between the sites and you can't tell any real difference in quality.

    Rob

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    Quote Originally Posted by plexer View Post
    Lol, not a lot of love for Avaya on this thread atm.

    Ben
    I would use them, we have the kid and hardly use any of its features but it does all that the poster needs and wants. The IPO's are exactly designed for what is needed. We have it installed in 2 large call center situations and GP surgeries and it never misses a beat, so much can be done with it. The OneX softphone is brilliant and it even works over a 3G connection and secure VPN! You can also get the app for iPhones and Android which is great for techies. We used to use it on a external web portal so if working from home you make a call and it can ring which ever phone you are near saving the need for work mobiles and saving money.

  12. #26

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    If you think Avaya is expensive & a lock in, try Cisco....... they are in a different league.

    There are some good discounts on Avaya if you are prepared to negotiate.
    Last edited by broc; 1st August 2012 at 10:04 PM.

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    We went Splicecom at our place, replaced an ageing Toshiba Strata system with a full on VOIP system. See my blog post (VOIP'd up! - Blogs - EduGeek.net). Working well so far and well recieved. Not the easiest to manage in my book but the supplier have been fantastic and it's great being able to put a phone wherever there is a network port. There was a lot of planning beforehand though.

    Pete

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    I would go VOIP but not get a system form the big boys like Cisco or Avaya they are so difficult to do any thing with!!

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    ?

    In what way is it difficult to do things with cisco?

    Rob

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    Call manager is not fun to use if you don't use it every day also you need a Cisco router to act as voice gateway. I don't like the Cisco system as you need a supplier to come in and install the system as it is so complicated. Also remember you need to apply Qos to your switches.

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