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Wired Networks Thread, Second hand procurve.. can't factory reset in Technical; Bought a second hand procurve switch which generally seems to work (been fine the last few months) however initially I ...
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    dgsmith's Avatar
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    Second hand procurve.. can't factory reset

    Bought a second hand procurve switch which generally seems to work (been fine the last few months) however initially I noticed certain ports would not work (they'd flash but no communication), so my guess was they were on a vlan or disabled so i'd sort it during the summer when I would factory reset it.

    Problem is, the buttons on the front are broken and I can't get the console port to connect either (hyperterminal or putty).. brand new serial cable, so can't even do it that way.

    Need some suggestions!

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    andyrite's Avatar
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    If you reboot the switch do you get an output from the console port?

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    dgsmith's Avatar
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    Already tried doing that before, even with the cable plugged in.. just nothing and I have checked the settings are correct..

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    glennda's Avatar
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    what switch is it?

    Try connecting port 1 to port 2 and powering on.

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    What baud are you trying to connect on? It may well be 115200, but I can't remember (it's over two years since I played with procurve kit)

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    dgsmith's Avatar
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    Quote Originally Posted by glennda View Post
    what switch is it?

    Try connecting port 1 to port 2 and powering on.
    2600-8-PWR.. not sure how looping 2 ports would help though?

    Quote Originally Posted by crt404 View Post
    What baud are you trying to connect on? It may well be 115200, but I can't remember (it's over two years since I played with procurve kit)
    Tried 1200, 2400 and 4800 to no avail, though it says it should auto detect and the lower bauds seem to be more likely from what I have read.

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    glennda's Avatar
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    Quote Originally Posted by dgsmith View Post
    2600-8-PWR.. not sure how looping 2 ports would help though?
    Some of the lower end models use this as a secondary method of resetting.

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    Try baud either 9600 or 19200 and both Flow Control and Parity at none.

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    Quote Originally Posted by dgsmith View Post
    Tried 1200, 2400 and 4800 to no avail, though it says it should auto detect and the lower bauds seem to be more likely from what I have read.
    You can generally change the baud yourself. If the previous owner has flashed it via the console port he would likely have increased the baud to make the process quicker.
    FYI I have never seen a procurve which has had anything but a default baud of 9600.

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    If your buttons don't work they could be disabled in software (on some models) but if they are broken just open the switch up and short out the pins while it boots. Short out reset and clear and once it resets remove the short for the reset button.

    Or why dont you just report it as faulty and they will send you a new one

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    dgsmith's Avatar
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    Quote Originally Posted by Davit2005 View Post
    Try baud either 9600 or 19200 and both Flow Control and Parity at none.
    Tried both, neither seem to be doing the trick.

    Quote Originally Posted by apeman View Post
    If your buttons don't work they could be disabled in software (on some models) but if they are broken just open the switch up and short out the pins while it boots. Short out reset and clear and once it resets remove the short for the reset button.

    Or why dont you just report it as faulty and they will send you a new one
    Well the buttons are physically broken it seems (pushed in) though I am always wary of opening up switches that otherwise are working ok I'm not sure how i'd report it though as the fault would seem more a case of config than anything else, and the buttons are user damage.

    I'm pretty sure I am doing everything right on the console.. hyperterminal says connected at the bottom but I don't know if this is a misnomer seeing as there is just a flashing curser without any of the procurve intro stuff and nothing can be typed in.. most odd..

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    andyrite's Avatar
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    Try Tera Term Open Source Project instead of hyperterminal. It autodetects the settings for the serial port.

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    Quote Originally Posted by apeman View Post
    If your buttons don't work they could be disabled in software (on some models) but if they are broken just open the switch up and short out the pins while it boots. Short out reset and clear and once it resets remove the short for the reset button.

    Or why dont you just report it as faulty and they will send you a new one
    Because it's a 2nd hand switch the procurve limited lifetime warranty applies to first owner only.

    Ben

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    dgsmith's Avatar
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    Quote Originally Posted by andyrite View Post
    Try Tera Term Open Source Project instead of hyperterminal. It autodetects the settings for the serial port.
    Set baud to 9600 but alas the same problem of a blinking cursur and nothing else. Have tried on a different computer too though the same issue.

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    twin--turbo's Avatar
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    have you tried mashing enter a few times when the cursor is flashing?

    Rob

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