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Wired Networks Thread, HP V1810-48G Ports stop working until reboot in Technical; Originally Posted by ConradJones because their made by hP? @ glennda Pro-Curve or 3Com ? HP - Always and the ...
  1. #16

    glennda's Avatar
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    Quote Originally Posted by ConradJones View Post
    because their made by hP?
    @glennda Pro-Curve or 3Com ?
    HP - Always and the lower end tho
    @BenMcDougall - I have never seen that.

  2. #17

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    I used to have this exact issue - the switches would continue to work but you couldn't get into the management until a hard reset. The fix seemed to be (well, they've all held for 3-4 months now) upgrading to the latest firmware. At the time for us this was from PK1.4 to PK1.15 although there is likely an even later one now

  3. #18
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    Quote Originally Posted by BenMcDougall View Post
    Ni Nick, I know its been a while, but did you ever find a solution to this problem. I am having the same issue exactly? Thanks Ben
    Hey Ben,

    I'm afraid I still have not found a decent solution - beginning to think it may be worth looking at a different switch for these areas. Pity tho, all our other HP switches have been fantastic, it just seems to be a fault with this particular model.

  4. #19
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    Quote Originally Posted by timtom View Post
    I used to have this exact issue - the switches would continue to work but you couldn't get into the management until a hard reset. The fix seemed to be (well, they've all held for 3-4 months now) upgrading to the latest firmware. At the time for us this was from PK1.4 to PK1.15 although there is likely an even later one now
    Hey Timtom, all our switches are already on PK1.15 which is the latest available firmware for this model.

  5. #20
    lmgtfy's Avatar
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    @Nick_Parker

    Just wondering if you ever found a solution or if you just replaced as we are having the exact same problem. Shocking that HP are ignoring it really considering its on their forums as well Questions about our V1810-48G Switches - HP Enterprise Business Community

  6. #21
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    Further to my last post I thought I would have one more look on HP's website and they have released a new firmware recently on the 09-Jan-2014 version PK.1.18. Has anyone tried this I know I will be tomorrow!

  7. #22
    Nick_Parker's Avatar
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    Hey @Imgtfy,

    Nope, no luck, still the same problem and having to regularly reset the switches.
    I have tested the new firmware (PK.1.18) and same issue still

  8. #23

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    The problem is the limited functionality of the spanning tree on these devices, This is half of the problem you have with these low end switches I'm afraid.

  9. #24
    lmgtfy's Avatar
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    Quote Originally Posted by Nick_Parker View Post
    Hey @Imgtfy,

    Nope, no luck, still the same problem and having to regularly reset the switches.
    I have tested the new firmware (PK.1.18) and same issue still
    O dear that's a real shame I was really hoping they may have fixed it. @glennda I appreciated these switches are not expensive high end switches but believe me I have Netgear switches that were far cheaper in fact completely unmanaged switches that were like £10 and they never have had this issue.

    Has anyone contacted HP over this so far?

    Cheers

  10. #25

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    @Nick_Parker Just for giggles have you tried manually setting the options for the failing ports. I'd try forcing them to 100Mbit (Client won't notice anyway and reliability trumps speed) I'm not saying this is the issue it just might accidently fix it. 100Mbit is way less involved than Gigabit.

  11. #26
    Nick_Parker's Avatar
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    @chazzy2501, I will give it a try tomorrow morning

  12. #27
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    Quote Originally Posted by glennda View Post
    The problem is the limited functionality of the spanning tree on these devices, This is half of the problem you have with these low end switches I'm afraid.
    Hey @glennda, sorry, I didn't see your reply earlier!
    I'm guessing there's nothing I can do to solve it?

  13. #28
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    Just an update for you all - been talking to HP and they've been going through the logs and haven't been able to find anything - they are going to swap out the switch but I reckon it's just gonna be the same problem.

  14. #29
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    @Nick_Parker thanks for the update please let us know how you get on. We have 10 of these switches on site, the problem only occurs once a month of so but it can cause real issues when it does happen. How often does this occur for you generally?

  15. #30
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    Once a week maybe? It's gotten to the point where I log into the web interface and reboot them in the evenings and hope they'll be good then next day.

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