Wired Networks Thread, HP V1810-48G Ports stop working until reboot in Technical; Originally Posted by ConradJones
because their made by hP?
@ glennda Pro-Curve or 3Com ?
HP - Always and the ...
18th October 2013, 03:13 PM #16
HP - Always and the lower end tho
Originally Posted by ConradJones
@BenMcDougall - I have never seen that.
21st October 2013, 05:09 PM #17
- Rep Power
I used to have this exact issue - the switches would continue to work but you couldn't get into the management until a hard reset. The fix seemed to be (well, they've all held for 3-4 months now) upgrading to the latest firmware. At the time for us this was from PK1.4 to PK1.15 although there is likely an even later one now
21st October 2013, 06:51 PM #18
Originally Posted by BenMcDougall
I'm afraid I still have not found a decent solution - beginning to think it may be worth looking at a different switch for these areas. Pity tho, all our other HP switches have been fantastic, it just seems to be a fault with this particular model.
21st October 2013, 06:56 PM #19
Hey Timtom, all our switches are already on PK1.15 which is the latest available firmware for this model.
Originally Posted by timtom
28th January 2014, 11:40 PM #20
Just wondering if you ever found a solution or if you just replaced as we are having the exact same problem. Shocking that HP are ignoring it really considering its on their forums as well Questions about our V1810-48G Switches - HP Enterprise Business Community
28th January 2014, 11:46 PM #21
Further to my last post I thought I would have one more look on HP's website and they have released a new firmware recently on the 09-Jan-2014 version PK.1.18. Has anyone tried this I know I will be tomorrow!
29th January 2014, 05:45 AM #22
Nope, no luck, still the same problem and having to regularly reset the switches.
I have tested the new firmware (PK.1.18) and same issue still
29th January 2014, 07:49 AM #23
The problem is the limited functionality of the spanning tree on these devices, This is half of the problem you have with these low end switches I'm afraid.
29th January 2014, 08:37 AM #24
O dear that's a real shame I was really hoping they may have fixed it. @glennda I appreciated these switches are not expensive high end switches but believe me I have Netgear switches that were far cheaper in fact completely unmanaged switches that were like £10 and they never have had this issue.
Originally Posted by Nick_Parker
Has anyone contacted HP over this so far?
29th January 2014, 09:00 AM #25
@Nick_Parker Just for giggles have you tried manually setting the options for the failing ports. I'd try forcing them to 100Mbit (Client won't notice anyway and reliability trumps speed) I'm not saying this is the issue it just might accidently fix it. 100Mbit is way less involved than Gigabit.
29th January 2014, 03:04 PM #26
@chazzy2501, I will give it a try tomorrow morning
5th February 2014, 08:17 AM #27
Hey @glennda, sorry, I didn't see your reply earlier!
Originally Posted by glennda
I'm guessing there's nothing I can do to solve it?
5th February 2014, 08:19 AM #28
Just an update for you all - been talking to HP and they've been going through the logs and haven't been able to find anything - they are going to swap out the switch but I reckon it's just gonna be the same problem.
5th February 2014, 08:39 AM #29
@Nick_Parker thanks for the update please let us know how you get on. We have 10 of these switches on site, the problem only occurs once a month of so but it can cause real issues when it does happen. How often does this occur for you generally?
5th February 2014, 08:46 AM #30
Once a week maybe? It's gotten to the point where I log into the web interface and reboot them in the evenings and hope they'll be good then next day.
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