Unable to see contents of C: drive
hi i have a problem with one of our computers.
The computer boots normally and allows log on. The desktop for every
user is empty. Double clicking on the C drive opens an empty window -
as if the C drive was completely empty, which it can't be as Windows has
loaded. Attempting to open the contents of the C drive using a command
prompt also suggests that the drive is empty. It allows you to navigate
to the drive and even to directories that should exist (such as
documents and settings), but the DIR command (which should display all
the files within the directory) results in an error message (file not
found). At first I thought this might be a drive mounting error, but it
apparently isn't. I can't get onto the Administration Tools in the
control panel to check out the drive assignments, as Windows can't find
the file for opening this. I've tried running a scan disk, which didn't
help, and apparently someone else had attempted to defrag the drive,
which also hasn't helped.
It's one of the most peculiar errors I've ever experienced, and I can't
rule out that it's caused by a virus.
MEGA thanks will be given for your help.