PDF printing from AQA, or not.
Our Exams Officer is having a problem printing PDF's that I just cannot answer. What happens is, she has to go to the AQA website and open several series of PDF's, roughly 4 in each series, but directly from the site*, not opened, saved as etc etc.
She can then print, say the first 3 in the series once they've each opened, but the last one will only ever print 2 pages and then causes her printer to error.
This happens on every series of PDF's she is opening; it's always the last file that will not print. It also isn't the same file in each of the series; each series has it's own set of files. The first few print, but it is always the last one that will not.
Her printer is a local HP1350 USB, but we also tried printing to a mahoosive network Ricoh in the Bursary, with the same problem!
She logged onto my machine as me, logged into the AQA web site as her, and printed all her PDF's to my very old networked HP without issue!
She also got onto AQA technical 'sport, and they were able to log in as her, and print the files that wouldn't print to their own printer. That, in my opinion rules out the files as being a problem.
It has to be something on her machine that is causing the problem, but what? Why can she print 3 of 4 (for example), but not complete the 4th?
*Rules are that they are not allowed to 'download' the PDF's per se (even though it is probably cached somewhere locally anyway!) so I can't get hold of the file to test it independently on different machines.