Internet Explorer crashing when opening a new window
Our Music Department are currently running tests using Kaleidos Learning Platform and having considerable problems with Internet Explorer intermitently crashing when it opens a new window.
All browser windows and tabs are "instantly" lost.
This mostly affects students using Kaleidos but has also affected staff using our intranet and e-mail.
What I have done to try and resolve it (in this order)-
*Uninstalled Shockwave using Adobe Tool
*Uninstalled Flash using Adobe Tool
*Installed Internet Explorer 8
Using AD I have also upgraded Java 5 v 9 (kept for legacy support) and 6 v 18 (what's actually running for most websites) to JRE 6 v 20 (current).
ALL plugins other than Impero and Sophos have now been upgraded, as has the browser. There has been no change to the behaviour.
Platform Windows XP SP3 connecting to Server 2003 domain and using SW UTM to connect to EMBC for internet.
Impero and Sophos are up to date.