BBCi Player and Real Player
I have a user who's having a problem with the BBCi Player and Real Player. The problem being that when they click on the link, the BBCi Player window loads, but then the Play, Stop, Pause and progress bar do not appear.
In its place is just a small white box within the window. I have checked the control is loaded and enabled. They're using IE8 and I have tried to replicate my settings so it's the same as their setup. Mine works, but their setup still doesn't?
Any ideas apart from we all know where Real Player really belongs? That's right, in the bin!