Probably an easy question - blue arrows on icons, roaming profiles
I have recently started to manage a school network, but this is an interim situation as a new IT Technician is due to be starting in some weeks time. As such, please forgive my ignorance if this is an easy question. I have searched via Google and on this forum, but I have as yet not solved the problem.
At our school the users are set up with roaming profiles on the server, that are meant to be copied to the local machine that the users logs on to, and copied back when they log off.
Their 'My Documents' folder is not part of this roaming profile; to avoid this being copied back and forth with each logon/logoff, the 'My Documents' folder is actually mapped to a folder on the central school server.
The problem is that on one computer - a new one that I have just set up and joined to the domain - everything was working fine, except now on a user's 'My Documents' folder icon I can see a little white square containing two blue arrows in a circle shape. All the items inside My Documents also display this icon.
From searching I have discovered that this icon apparently indicates 'Offline Files' - but I cannot quite figure out what this means, or how to make the icons go away. I have not had this situation before, and nobody in school is really aware of the 'Offline Files' feature as we have never seen these icons before.
Interestingly, this issue is *only* happening on the new machine. If the user logs on to other machines, the little icon is *not* visible on their My Documents icons, so it seems this problem is unique to the machine in question.
Can anybody suggest the cause of the problem, and how to solve it and make the little icons go away? I'm unclear on what the consequences would be of trying to use this profile and My Documents area, given it is behaving strangely, and I want to solve it.
Many thanks for any support you can give!!