Word always enters safe mode for one user
This is happening to a member of our team (not me honest!) and its driving him (and me) mad!
He was running a course on Monday night, and Word (2003) crashed. Since then Word insists on starting in safe mode every time he opens it.
Now these problems are usually down to the normal.dot file - and sure enough when I delete that from his profile, it creates a new one and it opens. Once. After that, from somewhere, it gets back the corrupted version (its got the same date/time stamp as the time Word crashed)
If I copy a normal.dot from someone elses profile, it does then keep opening ok. Until he goes back to his PC. Then, from somewhere, it is overwritten AGAIN!
Still the same version, with the same timestamp!
Ive wiped his profile completely. Still does it. I've searched the entire computer for a local copy with that timestamp it might be storing somewhere. Cant find one.
So short of wiping that PC (which I really, really dont want to do since its got mountains of programs he uses which arnt on our image) how do I solve this? What the hell is going on with it?