Deleting Prints From Remote PC
I often get calls like "the printer is not printing and we can't delete the print queue because the prints which are stuck are another users".
The printer concerned is a locally connected colour A3 printer.
I usually finish having to go down to the PC, log off the current user, log on as admin and delete the 'stuck' prints, then hand back to the user.
Is there a way I can delete the printers queue remotely say from a run command, i.e. is there a well known path which will give me remote access to the queue to delete the offending files?