No worries, it does take time to load, but when i don't go through the smoothie it works a charm... strange.. Even as network admin and no filtering going through the smoothwall the plugin takes ages to load.
Have confirmed - there IS a workaround which was tested today - ask support and quote bug ref 5825
Thanks @tom_newton. What about the schools who are in a contract with the LEA and not supposed to contact support directly
Is the fix by way of an update or something you can share?
I will see if I can get the lowdown on how exactly it should be done, it is as well to bother me about this, that way I will be reminded to dig it out! :-)
Back in the office tomorrow so hopefully have chance to collar the right person
This comes with a health warning: apply it to too many sites and it will slow things down, as it messes with the closing of connections - so please use the policy tools to narrow down the application of this rule:
Create a new user defined category in Guardian > Policy objects > User defined
give it a name and click Advanced. Then, in the "Headers to override" section,
Now, create a second category for problem sites, file extensions and the like.
Try to be specific, as the modification will likely harm proxy performance due
to it forcing the client to reopen the connection after every request with
Finally, create a content mod policy in Guardian > Content modification >
Manage policies, matching the "What" you created second and applying the
content mod you created first in the Action, feel free to set the "Who" and
"Where" to make the match even more specific.