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Windows Thread, Policy Central 5.1 in Technical; Originally Posted by mullet_man Sorry to hijack this thread. One of the schools I support has recently upgraded to the ...
  1. #61

    Michael's Avatar
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    Quote Originally Posted by mullet_man View Post
    Sorry to hijack this thread.

    One of the schools I support has recently upgraded to the latest client, and we have had a lot of reports of staff and students getting an RunDLL error on startup.

    I haven't had chance to check it out throughly but if I log in as me (an admin) the AUP for PCE appears fine, but when a student for example it brings up the runDLL error and then the AUP screens appears without any text in the AUP. So the error message is related to PCE and maybe some sort of rights issue related to running the AUP on startup.

    Anyone else ran into this?
    Yes - you need to uninstall and re-install PCE. It's the only way to properly fix it.

  2. #62
    mullet_man's Avatar
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    Quote Originally Posted by Michael View Post
    Yes - you need to uninstall and re-install PCE. It's the only way to properly fix it.
    Really?

    I rolled out via GP so would a redploy work here?

  3. #63

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    Quote Originally Posted by mullet_man View Post
    Really?

    I rolled out via GP so would a redploy work here?
    To the best of my knowledge you cannot repair PCE or re-deploy/re-install. You have to uninstall, reboot and re-install.

  4. #64
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    Thanks Michael, I'll take a closer look next time I get a spare five mins.

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    Thanks to Michael, I've at long last managed to uninstall the machines that weren't updating and they are now all running 5145.

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    Quote Originally Posted by laserblazer View Post
    Thanks to Michael, I've at long last managed to uninstall the machines that weren't updating and they are now all running 5145.
    You're welcome, glad you were successful!

  7. Thanks to Michael from:

    laserblazer (5th February 2013)

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    Something I don't understand with 5.1, I get an Activity report for a word or phrase but when I look at the screen image, there's no trace of that word. In V4 the word would be displayed even if the enter key wasn't pressed.

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    Unfortunately I wouldn't know... I don't look a the screenshots it reports, I leave that up to Senior Management or the ICT Co of each school. All I worry about is installing the client so it works.

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    Quote Originally Posted by laserblazer View Post
    Something I don't understand with 5.1, I get an Activity report for a word or phrase but when I look at the screen image, there's no trace of that word. In V4 the word would be displayed even if the enter key wasn't pressed.
    I found that happened in V4 as well. I put it down to the word being in a window in the background or the user deleted it before the screen was captured. This is one of lifes mysteries I no longer care about

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    This is one of lifes mysteries I no longer care about
    Sound advice, I just hate the idea that the little darlings might be getting away with something

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    Quote Originally Posted by laserblazer View Post
    Sound advice, I just hate the idea that the little darlings might be getting away with something
    I used to but then I realised that the persistant offenders always gave me an opportunity to catch them another day :-)

  13. #72

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    Decided to stick this in here.

    I'm having complaints that staff are opening documents online, for example PDF's on Primary resources, and after a few seconds the pages errors. I only link this with Policy Central because its only just been reinstalled on our Win 7 machines and so far this is where the complaints are coming from....

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    What version of Adobe Reader is installed Little-Miss?

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    ooh...probably not the latest *blushes*

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    Michael's Avatar
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    Reason I ask is Adobe Reader 9 and 10 work OK with PCE 5145, but Adobe Reader 11 crashes. PCE 5146 fixes this but hasn't been deployed as yet.

  17. Thanks to Michael from:

    alan-d (14th March 2013)

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