Windows Thread, Acrobat Printing in Technical; Having a strange problem here, wondered if anyone had any wonderful ideas?
We have a number of XP workstations that ...
8th May 2012, 03:01 PM #1
- Rep Power
Having a strange problem here, wondered if anyone had any wonderful ideas?
We have a number of XP workstations that have network printers deployed to them via GPO. If I try to print a document in word, it works perfectly. However, when I come to print a document from Acrobat Reader, nothing prints. There's nothing in the print queue either - it's as if the job is never being sent. Has anyone else encountered this?
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8th May 2012, 03:02 PM #2
Tried FoxIT Reader, a much more stable alternative that many have been using for years as a replacement.
8th May 2012, 03:35 PM #3
Protected document? A couple of depts in our LA sends everything out as a protected PDF documents to curb printing. Would have thought you would get a warning though.
8th May 2012, 03:53 PM #4
- Rep Power
We've had this. Particular when the PDF is open in a browser. Close and re-open seems to fix it. Yes Adobe Reader is terrible.
8th May 2012, 08:25 PM #5
We had a peculiar problem with two stations on our network and PDF documents. Printing the PDF document would produce a single page [fully covered with toner so that the whole page appeared black] This affected only four stations, in the same OU, and a single printer.
The problem was eventually solved when we moved away from XP and on to Windows 7 [Station rebuilds, updating the print driver and moving the stations to a new OU all had no effect] It wasn't the PDFs being printed or the users as when they went to the Staff Room to print it worked fine [same PDFs, same model of printer, same driver] No other users/computers on the network were affected. Also no other applications were affected: Office, Internet Explorer, Notepad would all print without issue.
We still don't know what caused it but we are glad to be rid of it.
8th May 2012, 08:45 PM #6
Is it the latest version of acrobat?? we had the same problem and upgrading sorted it ..
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