Great site - Have lurked for a while but thought it was time i made a post !...
Wonder if anyone has had a similar problem or has any suggestions:-
Looking to incorporate Pinnacle 9 into our computing base image. Pinnacle 10 is not an option due to the spec of PC's.
Heres the problem:-
Install as normal under Administrator profile. runs fine under Administrator.
Go through normal process of copying profile to default user , permit everyone etc.
The problem lies that the application will not launch with any profile other than administrator. Any other profile it will display the splash screen and then generate a "error has occured..." window.
I have tried the following:-
- Gave a test profile full rights to c: drive
- Created a "Pinnacle" account and made it part of the administrators group.
- Logged on as Administrator and tried to Run as with Pinnacle account.
- Checked paths of pinnacle registry entries.
The pinnacle knowledgebase hasn't helped at all so any ideas would be helpful !
Pinnacle 10 is not an option due to the spec of PC's.
You aren't missing much
Takes about 30-45 mins to install on one machine.
I''ve given Everyone & Authenticated Users !Full Control" NTFS permissions on the Pinnacle folder [replicated down of course] as a precaution before i even ran the program.
I know its a different version by try it this way and see if that helps.
I take it you have downloaded whatever the latest patch for version 9 is and installed it right? If not, try that.
Failing that.... i cant think of anything else that it could be - unless it is trying to access some other directory i.e. something in C:\Program Files\Common Files that needs permissions setting.
After getting v10 to work with the digital cam corder [didnt work until i patched it :S], i then had the fun of creating a Media group [for media studies] and assigning a special GPO to allow them to access the C drive on certain machines, as its the only way [at the moment] they can save these huge DV files when capturing.
You may want to bear that in mind once you get it going.
Probably a "oh...we didnt think anyone without admin rights would want to use the product" type thing that soooo many manufacturers seems to blissfully forget, dispite how long 2K / XP / etc, has been out for lol
hi Pinnacle studio quickstart version 10.5.2 as came with dazzle usb box to capture video- wont burn to dvd from user accounts only from admin account , it can't recognise dvd writer. able to burn video files to dvd with sonic digitalmedia plus v7 from same user accounts.any suggestions?