The joys of a non compliant backup drive.

[Scotmk]

The frustration is growing.

We have a backup drive which started to give up, the message is Unrecognised tape, 'please insert over writable media' we have a selection of tapes which are in a rotation, so I know that the tapes are perfectly ok, all the tape tools including the Sony tape tool work great, even if we select a small amount of files to backup it works great, but as soon as we do our normal backup it fails with the above message.

Our Backup server (a mirror of our main server setup) is working fine with all the same setup and backuo routunes.

The tapes are nowhere near capacity as they are 260gb compressed but the backup it not even getting as far as writing the data to the tape

We had the tape drive replaced on the server and I have tested using sony tape backup.

Vertias is still asking for over writable media.

We are getting a bit dazed to why this is happening, has anyone experienced this, or similar, any ideas?

Thanks

[badboyvtec]

When you had the driver changed did you make sure that veritas is looking for the new tape drive? It oculd still be looking for the old one in the job properies you can check this.

Also right button on your job and press test run to make sure that is working correctly. And on the job setup tab right button on job press proerties and then press resource credensials and press test all.

[Scotmk]

Yes done all that, as i said it appears to work ok when I select a small job and/or a few files, but just wont do it when a full backup is setup.

[badboyvtec]

Try getting rid of as much crap as possible. IE non existant user accounts and emails accounts and stuff you download to decrease the amount it needs to backup as we were finding our backup needing multiple tapes until we has a 'clearout'.

[Scotmk]

The enite data to backup is less than our tape drive, we have no reduntent accounts, our tapes are 260Gb and the entire data back up is only 136Gb, so I am sure this is not a data space issue.